Shelli Strong

• Implemented merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
• Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
• Managed staff schedules, ensuring proper coverage during peak hours and minimizing overtime expenses.
• Improved communication between coaches by establishing daily huddles focused on task completion and problemsolving.
• Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
• Reduced store inventory by running company processes and tracking reports.
• Led training sessions for associates, fostering a supportive learning environment that facilitated rapid skill development.
• Mentored team members to develop their skills, resulting in multiple promotions within the company.

I launched Digital at this store, which is my favorite position I've had. I was also over the FE, and Home. The Store Mangers while I was at this store were Erin Foster, and Phil Crumbliss.

I was only at Grove for a short time, but it was a great store. Stoney Jackson is the Store Manager. My market manager asked if I would be willing to help another store in his market-Pryor Ok.

I was assistant over home, and grocery at 59. Greg Sanders and Henry Wallace were Store Managers while I was at 59. It also became an academy store while I was there, allowing me to become even more knowledgeable of company process.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.