Shellie Harrison
Summary
Proven leader and adept Salon Owner/Operator at Scizzor Hands Hair Salon, I excelled in driving customer retention and staff management, enhancing operational efficiency and client satisfaction. With a knack for upselling and exceptional communication, I ensured compliance and boosted service quality, significantly improving the salon's performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I did all the scheduling and phone calls for the salon and I think I would be a great asset to your company.
Overview
35
35
years of professional experience
Work History
Salon Owner/Operator
Scizzor Hands Hair Salon
Gray, ME
08.1989 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Education
Cosmetology Certification - Cosmetology
Bernard's School of Beauty
Lewiston, ME08.1989
High School Diploma -
Gray-New Gloucester High School
Gray, ME06.1988
Skills
- Upselling Services
- Customer Retention
- Schedule Management
- Scheduling
- Staff Management
- Professionalism
- Appointment Scheduling
- Customer Service
- Business Management
- Goal Setting
- Time Management
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
Additional Information
I am ready to start a career in a different field and am willing to learn computer skills and whatever else your office needs. I learn easily and am ready to exceed in a new position.
Timeline
Salon Owner/Operator
Scizzor Hands Hair Salon
08.1989 - Current
Cosmetology Certification - Cosmetology
Bernard's School of Beauty
High School Diploma -
Gray-New Gloucester High School