Danyelle Logsdon
Columbus,OH
Summary
Dynamic Salon Owner/Operator and Personal Assistant with a proven track record at One Stop Glamm 2.0 and Nelson's Auto Repair-Towing. Excelled in boosting profitability and client retention through innovative marketing and personalized service strategies. Skilled in staff management and customer service, adept at fostering loyalty and enhancing business operations. Achieved notable success in employee and retail training, ensuring top-quality customer experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Salon Owner/Operator
One Stop Glamm 2.0
10.2019 - Current
- Improved profitability by implementing cost-control measures.
- Increased brand awareness through targeted local marketing campaigns.
- Addressed client concerns for improved retention and trust.
- Enhanced customer loyalty by implementing personalized service strategies.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
Personal Assistant
Nelson's Auto Repair-Towing
02.2018 - 12.2018
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Used discretion when handling confidential information.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
Education
High School Diploma -
William Penn Senior High School
York, PANo Degree - Dental Assistant
York County School of Technology
York, PANo Degree - Nail Technician/ Business Management
The Spa School
Columbus, OH03-2019
Skills
- Upselling services
- Employee training
- Staff management
- Salon marketing
- Appointment scheduling
- Customer service
- Product promotion
- Business management
- Retail employee training
- Client interaction
- Cross-selling techniques
- Client retention strategies
Certification
- First Aid Certification
- Home Health Aide (HHA) Certification
- OHIO Driver's License
- OSHA Certified
- CPR/AED Certification
- Certified Dental Assistant (CDA)
- Advanced Licensed Nail Technician
Timeline
Salon Owner/Operator
One Stop Glamm 2.0
10.2019 - Current
Personal Assistant
Nelson's Auto Repair-Towing
02.2018 - 12.2018
High School Diploma -
William Penn Senior High School
No Degree - Dental Assistant
York County School of Technology
No Degree - Nail Technician/ Business Management
The Spa School
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