Shellie Hill
Findlay
Summary
Dynamic and results-oriented professional with a proven track record at UPS, C.R.I., and as a self-employed Photographer. Excelled in high-pressure environments by leveraging exceptional communication skills and problem-solving aptitude. Achieved high client satisfaction through meticulous account handling and innovative photography services. Skilled in multitasking and adaptable to change, consistently delivering quality outcomes.
Overview
22
22
years of professional experience
Work History
Package Handler
UPS
07.2024 - Current
- Followed safety regulations to maintain safe work environment
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network
- Contributed to increased productivity by working effectively in high-pressure situations
- Supported team morale by fostering positive communication and collaboration among coworkers
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures
- Maintained high levels of accuracy in package scanning to ensure proper tracking
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques
- Reduced damage rates for packages through careful handling and adherence to safety protocols
Photographer
Expressions & Reflections Photography/Owner
06.2008 - 05.2023
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Digitally edited photos to enhance appearance.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Planned and prepared for on-location and studio shoots.
- Excellent communication skills, both verbal and written.
Account Specialist
Corporate Research International
05.2003 - 10.2005
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns
- Coordinated with domestic and international clients along with in-house I.T. team to develop shopper questionnaires
- Completed routine and complex account updates to resolve problems.
- Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
Education
High School Diploma -
Millstream Career Center
Findlay, OH06-1990
High School Diploma -
Ottawa-Glandorf High School
Ottawa06-1990
Skills
- Communication Skills
- Problem-solving aptitude
- Multitasking Abilities
- Package unloading
- Adaptable to change
- Package scanning
Timeline
Package Handler
UPS
07.2024 - Current
Photographer
Expressions & Reflections Photography/Owner
06.2008 - 05.2023
Account Specialist
Corporate Research International
05.2003 - 10.2005
High School Diploma -
Millstream Career Center
High School Diploma -
Ottawa-Glandorf High School
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