Dynamic professional with a proven track record at the US Postal Service, excelling in customer service and attention to detail. Recognized for enhancing delivery efficiency and supporting team collaboration. Experienced in documentation and recordkeeping, ensuring confidentiality while managing financial data at Canteen Corporation. Committed to achieving high service standards.
Hi, I’m
Shellie Kent
GRAND BLANC,MI
Summary
Overview
37
years of professional experience
Work History
US Postal Service
Letter Carrier
04.1988 - 08.2022
Job overview
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
- Handled sensitive materials such as certified mail, registered packages, and express deliveries with utmost care and attention to detail.
Canteen Corporation
Secretary/Bookkeeper
01.1986 - 03.1988
Job overview
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained and processed invoices, deposits, and money logs.
- Answered multi-line phone system and enthusiastically greeted callers.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Education
Mott Community CollegeFlint, MI
from General Studies
05-2025
University Overview
Skills
- Documentation & recordkeeping
- Teamwork and collaboration
- Customer service
- Attention to detail
- Multitasking
Timeline
Letter Carrier
US Postal Service
04.1988 - 08.2022
Secretary/Bookkeeper
Canteen Corporation
01.1986 - 03.1988
Mott Community College
from General Studies
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