Shellie Tucker
Van Alstyne
Summary
Versatile Direct Support Professional with a strong background in client support and progress documentation. Known for effective time management and collaboration with multidisciplinary teams to achieve optimal client outcomes.
Well-rounded Personal Care Aide with 20+ years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, and carrying out light housekeeping. Expert communicator when assessing to patients' needs.
Overview
2026
2026
years of professional experience
Work History
Direct Support Professional
Royalty Homes Inc.
Red Wing, MN
01.2025 - 02.2026
- Supported individuals with daily living activities to enhance independence and quality of life.
- Assisted in implementing personalized care plans tailored to individual needs and preferences.
- Monitored client progress, documenting observations and reporting changes to the care team.
- Facilitated communication between clients, families, and healthcare professionals to ensure coordinated care.
- Ensured completion of professional development courses and prevented any lapse in due dates.
Paint Wiper
SCS Elevator
Red Wing, MN
01.2022 - 12.2025
- Trained new team members on safety protocols and proper use of equipment and cleaning tools.
- Operated mixing equipment to prepare paint batches according to specifications.
- Collaborated with team members to optimize workflow and reduce downtime.
- Reduced waste by implementing proper paint disposal methods, adhering to environmental guidelines.
Direct Support Professional
Royalty Homes Inc
Red Wing, MN
2018 - 05.2022
- Trained new staff on best practices for client interaction and support techniques.
- Adhered to safety protocols, ensuring a secure environment for clients at all times.
- Collaborated with multidisciplinary teams to enhance service delivery and improve client outcomes.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Stay at Home Parent
Parent Of Children
Red Wing, MN
2002 - 2017
Pharmacy Technician
Walmart
Red Wing, MN
2001 - 2002
- Processed and dispensed medications accurately to customers following pharmacy protocols.
- Assisted pharmacists in inventory management, ensuring proper stock levels and product availability.
- Provided excellent customer service by verifying patient information and medication accuracy, addressing inquiries, and resolving issues promptly.
- Trained new team members on operational procedures and customer service best practices.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to pharmacy and safety standards
Store Associate/Retail Pharmacy Technician
Thrifty White Drug
Red Wing, MN
1997 - 1999
- Greeted and assisted customers in product selection and provided knowledgeable recommendations.
- Maintained store cleanliness and organized merchandise displays for optimal visibility.
- Processed transactions accurately using point-of-sale systems to enhance customer experience.
- Handled customer inquiries and resolved issues promptly, ensuring satisfaction by providing efficient and friendly service while handling transactions and returns according to company policies..
- Handled cash register operations accurately, balancing drawers at the end of each shift..
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma -
Red Wing Votech
Red Wing, MN1981
Skills
- Time management
- First aid and safety
- Medication administration
- Client progress documentation
- Housekeeping tasks
- Decision-making support
- Direct patient care and management
- Health and safety requirements
- Disability awareness
- ADL support
- Nutrition support
- Chronic disease management
- Empathy, patience and active listening
- HIPAA compliance
- Adaptability and flexibility
- Conflict resolution and behavior redirection
Timeline
Direct Support Professional
Royalty Homes Inc.
01.2025 - 02.2026
Paint Wiper
SCS Elevator
01.2022 - 12.2025
Direct Support Professional
Royalty Homes Inc
2018 - 05.2022
Stay at Home Parent
Parent Of Children
2002 - 2017
Pharmacy Technician
Walmart
2001 - 2002
Store Associate/Retail Pharmacy Technician
Thrifty White Drug
1997 - 1999
High School Diploma -
Red Wing Votech