Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Shellita Dillon

Shellita Dillon

Florissant,MO

Summary

Goal-oriented, energetic trainer, educator and self-starter with excellent communication, marketing, and management skills. Gifted in building connections, demonstrating products and maintaining consistent sales. Persuasive negotiator with forward-thinking and performance oriented nature. Highly invested in promotions, marketing, and brand awareness.

Overview

18
18
years of professional experience

Work History

Community Representative

Upshift
03.2022 - Current
  • Act as the initial face of thecompany helping our new hires get up to speed with our platform by presenting our company and answering questions at our office.
  • Complete, process & onboard new hires including their profile, document completion and orientation.
  • Create a positive, lasting impression of the company

Owner/Operator

Juicebox Rejuvenation
05.2017 - Current
  • Manage day-to-day business operations by servicing clients and overseeing customer online orders on website.
  • Consult with customers to assess needs and propose optimal solutions to their health.
  • Trained and certified other female entrepreneurs for.
  • Enhance operational efficiency and productivity by managing budgets, accounts and costs.
  • Create and monitor promotional approaches to increase sales and profit levels.
  • Remain up-to-date on current trends.
  • Monitor market conditions to set accurate product pricing and take advantage of emerging trends.


Brand Ambassador

Liveops
01.2017 - 03.2021
  • Worked as a remote healthcare patient support agent by providing callers with a sympathetic ear and compassionate patient service.
  • Managed over 50 calls per day
  • Updated health records and resolved callers resolve questions and concerns
  • As a remote Healthcare Patient Support Agent,
  • Communicated product information with confidence and educated consumers about company.
  • Helped patients navigate insurance or pharmacy protocols, connect with critical resources
  • Showed understanding of customer's personal style and preferences when offering product advice.

Group Facilitator

East Side Health District
03.2013 - 03.2020
  • Prepared and led support groups for patients.
  • Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
  • Provided evidence based interventions to groups of women living with HIV/AIDS
  • Collected data on program effectiveness through surveying, data analysis and other methods and implemented solutions for improvement.
  • Recruited and promoted programs on social media sites.
  • Responsible for all technical aspects on setting up presentations in colleges and community organizations.

Education

Bachelors of Communication -

Washington University
2012

Skills

  • Knowledgeable in adult learning theories
  • Proven ability to create and execute informational presentations
  • Excellent written, verbal, and interpersonal communication skills
  • Exceptional presentation skills
  • Microsoft Office applications expert
  • Program and Services Promotion
  • Community Outreach Programs
  • Brand Representation
  • Informational Material Development
  • Program Recruitment

Timeline

Community Representative

Upshift
03.2022 - Current

Owner/Operator

Juicebox Rejuvenation
05.2017 - Current

Brand Ambassador

Liveops
01.2017 - 03.2021

Group Facilitator

East Side Health District
03.2013 - 03.2020

Bachelors of Communication -

Washington University

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Shellita Dillon