Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Shelly CLIFFORD

Anoka,MN

Summary

Ambitious, job seeker, anxious to obtain an entry-level office position to help launch career while achieving company goals.

Overview

20
20
years of professional experience

Work History

Kitchen Staff Member

Pentair
Anoka, MN
02.2015 - 06.2016
  • Set up banquet tables with appropriate table settings according to specifications.
  • Cleaned and sanitized frequently to maintain health code standards.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Grilled and deep fried various foods from meats to potatoes.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Received food deliveries from vendors and checked them for quality.

Sales Agent

Cornerstone Chrysler Jeep Kia
Elk River, MN
07.2013 - 12.2014
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Maintained customer satisfaction by providing prompt, reliable service.
  • Provided follow-up customer service after a car sale was completed.

Sales Agent

Clifford Chrysler Jeep
Buffalo Grove, IL
08.2001 - 08.2008
  • Greeted customers and provided product information.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Conducted test drives for prospective buyers.
  • Provided follow-up customer service after a car sale was completed.
  • Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
  • Followed up with customers to build long-term relationships and successful referrals.
  • Maintained up-to-date database of sales contacts and customer information.
  • Participated in trade shows and other industry events in order to promote products offered by the dealership.
  • Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.

Server

POV'S Sportsbar
Andover, MN
09.1996 - 09.2001
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Appointment Scheduler

ADT Security
Coon Rapids, MN
03.1999 - 06.2001
  • Assisted in scheduling, rescheduling, and canceling appointments for clients.
  • Answered incoming calls from potential new clients and existing clients inquiries.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

Anoka High School
Anoka, MN
06-1996

Some College (No Degree) - Child Development

Anoka Technical College
Anoka, MN

Skills

  • Food Preparation
  • Scheduling appointments
  • Outgoing and Friendly
  • Incoming Call Reception
  • Telephone Etiquette
  • Customer Service
  • Follow-up skills
  • Salesforce CRM
  • Safe Food Handling
  • Cash Handling
  • Liquor, wine, and food service
  • Payment Processing
  • Strong multitasking
  • Effective Communication

Affiliations

I enjoy everything from, cabin life, boating, 4 wheeling, to concerts, travel, going out and trying new restaurant's, farmers markets, craft fairs and garage sales. But, most of all I love being home with my family which consists of my significant other, 2 teenage girls, 2 cats and 2 dogs... plus a small t-shirt business that keeps me busy.

References

References available upon request.

Timeline

Kitchen Staff Member

Pentair
02.2015 - 06.2016

Sales Agent

Cornerstone Chrysler Jeep Kia
07.2013 - 12.2014

Sales Agent

Clifford Chrysler Jeep
08.2001 - 08.2008

Appointment Scheduler

ADT Security
03.1999 - 06.2001

Server

POV'S Sportsbar
09.1996 - 09.2001

High School Diploma -

Anoka High School

Some College (No Degree) - Child Development

Anoka Technical College

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Shelly CLIFFORD