Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelly Cope

Gas City,IN

Summary

Detail-oriented professional with extensive experience in HIPAA compliance and patient record management. Proven ability to multitask effectively while maintaining patient confidentiality and ensuring accurate documentation.

Overview

11
11
years of professional experience

Work History

Delivery Driver

Spark
Marion,IN
07.2021 - Current
  • Delivered packages efficiently, ensuring timely arrival to customers.
  • Operate delivery vehicle in compliance with safety regulations and traffic laws.
  • Managed logistics by planning optimal routes to minimize delivery times.
  • Communicated effectively with customers regarding delivery status and any issues.

Medical Records Specialist/Office Assistant

Urology Center of Marion Health
Marion, IN
07.2016 - Current
  • Establishing positive, supportive relationships with providers and patients
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Obtaining pertinent medical records from providers, hospitals, nephrology, home health agencies and managing scan information within the care management platform
  • Performing other duties and responsibilities as required, assigned, or requested.
  • Completing Prior Authorizations for patients medications
  • Completing FMLA paperwork for patient post surgery
  • Receive and distribute all incoming faxes
  • Accurately verifying and processing requests for charts to be pulled for patient care
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Maintained patient records in compliance with security regulations
  • Informed patients of testing results
  • Processed all incoming referrals

Medical Records Specialist

Urology Specialist of Indiana
Marion, IN
08.2015 - 07.2016
  • Managed patient records and ensured compliance with HIPAA regulations.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Followed up with patients about medical and healthcare processes.
  • Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.

Education

Associate of Applied Science - Health Care Support

Ivy Tech Community College of Indiana
Marion, IN

Skills

  • Positive attitude
  • HIPAA compliance
  • EHR software navigation
  • Medical terminology proficiency
  • Teamwork
  • Attention to detail
  • Organized
  • Clinical documentation
  • Continuous learning mindset
  • Patient confidentiality maintenance
  • Multitasking Abilities

Timeline

Delivery Driver

Spark
07.2021 - Current

Medical Records Specialist/Office Assistant

Urology Center of Marion Health
07.2016 - Current

Medical Records Specialist

Urology Specialist of Indiana
08.2015 - 07.2016

Associate of Applied Science - Health Care Support

Ivy Tech Community College of Indiana