Detail-oriented professional with extensive experience in HIPAA compliance and patient record management. Proven ability to multitask effectively while maintaining patient confidentiality and ensuring accurate documentation.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Spark
Marion,IN
07.2021 - Current
Delivered packages efficiently, ensuring timely arrival to customers.
Operate delivery vehicle in compliance with safety regulations and traffic laws.
Managed logistics by planning optimal routes to minimize delivery times.
Communicated effectively with customers regarding delivery status and any issues.
Medical Records Specialist/Office Assistant
Urology Center of Marion Health
Marion, IN
07.2016 - Current
Establishing positive, supportive relationships with providers and patients
Communicated effectively with staff, patients, and insurance companies by email and telephone.
Obtaining pertinent medical records from providers, hospitals, nephrology, home health agencies and managing scan information within the care management platform
Performing other duties and responsibilities as required, assigned, or requested.
Completing Prior Authorizations for patients medications
Completing FMLA paperwork for patient post surgery
Receive and distribute all incoming faxes
Accurately verifying and processing requests for charts to be pulled for patient care
Uploaded physician progress notes, history, and physicals into electronic medical records.
Maintained patient records in compliance with security regulations
Informed patients of testing results
Processed all incoming referrals
Medical Records Specialist
Urology Specialist of Indiana
Marion, IN
08.2015 - 07.2016
Managed patient records and ensured compliance with HIPAA regulations.
Reviewed charts and flagged incomplete or inaccurate information.
Followed up with patients about medical and healthcare processes.
Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
Education
Associate of Applied Science - Health Care Support
Ivy Tech Community College of Indiana
Marion, IN
Skills
Positive attitude
HIPAA compliance
EHR software navigation
Medical terminology proficiency
Teamwork
Attention to detail
Organized
Clinical documentation
Continuous learning mindset
Patient confidentiality maintenance
Multitasking Abilities
Timeline
Delivery Driver
Spark
07.2021 - Current
Medical Records Specialist/Office Assistant
Urology Center of Marion Health
07.2016 - Current
Medical Records Specialist
Urology Specialist of Indiana
08.2015 - 07.2016
Associate of Applied Science - Health Care Support