Shelly Gay

Helping resident by unlocking doors doing security rounds and making sure they are at authorize area they supposed to be in taking him to breakfast and doing hospital runs taking the resident to the hospital or picking them up from the hospital

• Increased team productivity with effective communication and collaboration strategies.
• Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
• Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
• Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
• Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
• Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
• Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
• Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.