Shelly Hermosillo
Joliet,IL
Summary
Results-driven Deli General Manager with a strong focus on operations management and team building. Proven ability to optimize workflows and enhance customer satisfaction through effective training programs.
Overview
11
11
years of professional experience
Work History
Deli General Manager
Pilot Flying J Travel Center
Morris, IL
10.2015 - 06.2026
- Optimized daily operations to enhance customer service and streamline workflow efficiency.
- Led staff training programs to improve team performance and service delivery standards.
- Fostered a culture of safety compliance through regular training and adherence to regulatory guidelines.
- Implemented inventory management systems to reduce waste and improve supply chain efficiency.
Education
High School Diploma -
Lockport Township High School
Lockport, IL06-1989
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Employee scheduling
- P&L management
Timeline
Deli General Manager
Pilot Flying J Travel Center
10.2015 - 06.2026
High School Diploma -
Lockport Township High School