Shelly Hughes
Stratford
Summary
Results-driven mortgage loan officer with expertise in product knowledge and customer relationship management. Proven track record in assessing financial qualifications and guiding clients through mortgage financing options. Committed to helping clients achieve financial goals through tailored solutions.
Overview
36
36
years of professional experience
Work History
Mortgage Loan Officer
PrimeLending
Dallas
09.2025 - Current
- Guided clients through mortgage application process and collected necessary documentation for submission.
- Evaluated loan applications for accuracy and ensured compliance with company policies.
- Communicated loan status updates to clients and addressed any inquiries promptly.
- Provided guidance on various types of mortgages such as FHA loans, VA loans, conventional loans.
- Educated customers on various aspects of mortgage financing options available.
- Cultivated relationships with real estate agents, builders, and referral sources to generate business leads.
Mortgage Loan Officer
Marshfield Medical Center Cu
Marshfield
03.2022 - 09.2025
- Educated customers on mortgage financing options to facilitate informed decision-making.
- Assessed customer financial status and credit worthiness, ensuring accurate eligibility determinations for mortgage loans.
- Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
- Processed new loan applications, adhering to established guidelines to maintain compliance and efficiency.
Mortgage Loan Officer
Associated Bank
Wausau
08.1990 - 02.2022
- Interviewed prospective clients to collect detailed information for tailored loan applications.
- Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
- Developed customized loan options based on in-depth assessment of clients' financial situations.
- Monitored secondary market trends, government programs, and financing sources to inform client loan options.
Education
High School Diploma -
Marshfield Senior High
Marshfield, WI06-1989
Skills
- Licensed mortgage loan originator
- Loan processing
- Product expertise
- Customer relationship management
- Attention to detail
- Problem-solving skills
- Effective communication
Timeline
Mortgage Loan Officer
PrimeLending
09.2025 - Current
Mortgage Loan Officer
Marshfield Medical Center Cu
03.2022 - 09.2025
Mortgage Loan Officer
Associated Bank
08.1990 - 02.2022
High School Diploma -
Marshfield Senior High