Shelly Jenkins

• Coordinate daily and weekly surgery schedules for multiple surgeons, ensuring accuracy, efficiency, and timely communication across departments.

• Communicate with surgeons, anesthesiology, nursing staff, and OR teams to confirm case details, equipment needs, and room availability.

• Develop relationships with referring physicians' offices, fostering strong communication channels that benefit both parties in coordinating patient care.

• Supported a high‑acuity telemetry unit by managing patient charts, updating orders, and ensuring accurate, timely documentation in the EMR.

• Coordinated communication between nurses, physicians, respiratory therapists, and ancillary departments to maintain smooth patient flow.

• Prepared admission, transfer, and discharge paperwork, ensuring all required forms and orders were complete.

• Registered high‑volume ER patients quickly and accurately during fast‑paced and high‑stress situations.

• Verified insurance coverage, collected co‑pays, and ensured complete and compliant documentation for billing and clinical teams.

• Entered patient demographics, symptoms, and visit details into EMR systems (Epic) with strong attention to detail.

• Maintained a professional and compassionate demeanor during interactions with distressed or emotional patients, providing support and reassurance throughout the registration process.