Summary
Overview
Work History
Education
Skills
Affiliations
Licensure Certification
Volunteer Experience
Timeline
Generic

Shelly Kintchen

Sunrise,Fl.

Summary

Highly motivated RN/BSN graduate. Functions well and collaboratively in a stressful and chaotic environment. My focus is on quality patient care, and improved patient outcomes along with Hospital Consumer Assessment of Healthcare Providers and Systems

Overview

12
12
years of professional experience

Work History

Clerk of Courts

Fort Lauderdale
Fort Lauderdale
01.2014 - 02.2020
  • Prepares daily dockets, validates orders and pleadings, certifies signed orders
  • Announces docket, testifies, records dispositions, administers oaths, notes court proceedings, and records motions
  • Collects and marks evidence, following chain of custody requirements
  • Handles all legal documents in courtroom and records trial and hearing minutes
  • Provides official orders to attorneys, records hearing attendance and judgements
  • Confirms all paperwork is filed accurately and timely for motion calendars, case management conferences, special set, and hearings
  • Closes out case, sorts orders and items for mailing to appropriate recipients
  • Performs clerical duties when not assigned a courtroom proceeding
  • Processes and files a variety of paperwork in an accurate and timely manner; enters data into appropriate computer software system as needed
  • Answers phones, routes callers, and provides information as required; refers calls to appropriate division/staff member as needed.

Emergency Medical Receptionist

Florida Medical Center
Oakland Park, Florida
08.2008 - 01.2014
  • Greeting patients professionally both in person and on the phone
  • Quickly answering or properly referring questions and issues
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying providers of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges while filing and expediting third-party claims
  • Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.

Education

Bachelor of Science - Nursing

Chamberlain College of Nursing
Miramar, FL
12-2023

Associates of Science -

Broward College
12.2021

Skills

  • Administrative Support
  • Database Entry
  • Cash Management
  • Customer Satisfaction
  • Document Management
  • Mail Sorting
  • HIPAA Compliance
  • Information Desk Management
  • Insurance Billing
  • Appointment Scheduling
  • Patient Correspondence
  • Daily Operations Management
  • Medical Billing
  • Insurance Procedures Understanding
  • Hospital Admissions Policies
  • Patient Registration
  • Client Relations

Affiliations

  • Sigma Theta Tau International Honor Society of Nursing, Nov 2019 – Current
  • National Student Nurses Association, March 2019 - Current

Licensure Certification

BLS, American Heart Association, 09/2025

Volunteer Experience

Global Health Education Program, Nairobi, Kenya, Student Nurse Volunteer, 03/2020, Provided nursing care utilizing the nursing process, and triage, for approximately 25 patients per day in slums of Nairobi, Kenya of all ages and diagnosis, Completed home visits for same population obtaining health history and assessment and provided interventions such as dressing changes, referrals and patient education., Presented community education services to Health Care Providers in Nairobi on topics such as STD’s, HIV, home safety, women’s health, and antibiotic resistance.

Timeline

Clerk of Courts

Fort Lauderdale
01.2014 - 02.2020

Emergency Medical Receptionist

Florida Medical Center
08.2008 - 01.2014

Bachelor of Science - Nursing

Chamberlain College of Nursing

Associates of Science -

Broward College

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Shelly Kintchen