Christina Spayde
Bellville,OH
Summary
Administrative professional with 10+ years of experience in court operations, office management and quality assurance. Proven track record of improving processes, reducing errors and supporting high-volume administrative environments.
Overview
25
25
years of professional experience
Work History
Clerk of Courts
Richland County Clerk of Courts
05.2015 - Current
- Managed 100+ case files weekly with near-zero error rate
- Processed and filed legal documents utilizing electronic systems, improving turnaround time and reducing backlog
- Trained new staff on office procedures and software, improving team efficiency and consistency
- Implemented workflow improvements that reduced document processing time and increased overall office efficiency
- Managed incoming calls professionally, directing callers to appropriate personnel and/or completing public records requests
- Maintained filing system for easy retrieval of information
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation
- Processed mail accurately and efficiently
- Oversaw data entry operations, maintaining high levels of accuracy in record-keeping and information retrieval
- Coordinated and processed case-related payments, ensuring accurate tracking and timely completion
Office Manager
John G. Cleminshaw
02.2011 - 05.2014
- Developed and implemented office policies and procedures, ensuring compliance with company standards and regulatory requirements
- Facilitated effective communication among departments and improved cross-functional collaboration through regular meetings and team-building activities
- Led a team of 6 administrative staff, providing training, guidance, and performance evaluations
- Successfully managed office operations, including budgeting, financial reporting, and payroll processing
- Managed office operations, optimizing workflow efficiency and resource allocation
Quality Assurance Administrative Assistant
Jay Industries, Inc
02.2001 - 02.2011
- Coordinated quality assurance documentation for compliance with industry standards
- Compile defect reports to identify trends
- Prepared comprehensive reports detailing QA findings for review by upper management, facilitating informed decision-making regarding potential improvements or adjustments needed
- Conducted internal audits to assess compliance with established policies and procedures
- Maintained an organized filing system, allowing for easy retrieval of pertinent documents as needed
- Compiled and presented monthly performance metrics to management, highlighting key trends and areas for improvement
Education
Bachelor of Arts - Business Administration
Mount Vernon Nazarene College
Mount Vernon,OH05-1999
Skills
- Friendly, positive attitude
- Customer service
- Attention to detail
- Organizational skills
- Computer skills
- Teamwork and collaboration
- Problem-solving
Timeline
Clerk of Courts
Richland County Clerk of Courts
05.2015 - Current
Office Manager
John G. Cleminshaw
02.2011 - 05.2014
Quality Assurance Administrative Assistant
Jay Industries, Inc
02.2001 - 02.2011
Bachelor of Arts - Business Administration
Mount Vernon Nazarene College