Summary
Overview
Work History
Education
Skills
References
Timeline
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Shelly Louis

Cleveland,OK

Summary

Motivated Food Supervisor focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.

Overview

16
16
years of professional experience

Work History

Kitchen Supervisor

Hillcrest Hospital-Sodexo
Tulsa, OK
10.2022 - Current
  • Distributed food to service staff for prompt delivery to customers.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.

Kitchen Manager

McDonald's-Nicols Management
Clevend, Okla
01.2009 - 10.2024
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
  • Trained new employees to perform duties.

Education

Certification - Business Management

Central Vo-Tech
Drumright, OK
05-2000

Skills

  • Food Safety Understanding
  • Health Code Requirements
  • Team Management
  • Kitchen Organization
  • Opening and Closing Procedures
  • Food Preparation
  • Staff Training
  • Staff Management
  • Health Code Compliance
  • Kitchen Management

References

References available upon request.

Timeline

Kitchen Supervisor

Hillcrest Hospital-Sodexo
10.2022 - Current

Kitchen Manager

McDonald's-Nicols Management
01.2009 - 10.2024

Certification - Business Management

Central Vo-Tech

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Shelly Louis