Shelly Mcgill
Frierson,LA
Summary
Dynamic Team Leader with a proven track record at Something Tasty, excelling in customer service and operational efficiency. Skilled in staff training and workload management, I successfully streamlined kitchen workflows, enhancing productivity and ensuring high-quality standards. Committed to fostering teamwork and delivering exceptional results in fast-paced environments.
Overview
27
27
years of professional experience
Work History
Team Leader Manager
Something Tasty
Stonewall, LA
01.2023 - Current
- Led team in daily operations, ensuring quality standards and customer satisfaction.
- Trained new employees on company policies and best practices for food safety.
- Streamlined kitchen workflows to enhance efficiency and reduce preparation time.
- Implemented inventory management systems to track supplies and minimize waste.
Deputy Sheriff
Desoto Parish Sheriff Office
Mansfield, LA
01.1999 - 01.2005
- Collaborated with team members to complete tasks efficiently, adhering to project timelines.
- Implemented safety protocols during operations, minimizing risks and enhancing workplace safety.
- Monitored inventory levels of materials, ensuring timely replenishment for ongoing projects.
- Collaborated with cross-functional teams to address challenges and develop innovative solutions for site operations.
- Conducted risk assessments to identify potential hazards, developing mitigation strategies to minimize impact on workers'' health and safety as well as project timelines.
- Managed daily logs detailing work progress, personnel hours worked, and any incidents that occurred during shifts.
- Developed strong relationships with clients, delivering exceptional service and building trust for repeat business.
- Streamlined operations with effective communication between team members and management.
- Optimized resource usage by regularly reviewing inventory levels and ordering necessary supplies proactively.
- Oversaw personnel safety and efforts at work site.
Site Operator
DeSoto Parish Police Jury
Frierson, LA
01.2015 - Current
- Collaborated with team members to complete tasks efficiently, adhering to project timelines.
- Implemented safety protocols during operations, minimizing risks and enhancing workplace safety.
- Monitored inventory levels of materials, ensuring timely replenishment for ongoing projects.
- Collaborated with cross-functional teams to address challenges and develop innovative solutions for site operations.
- Conducted risk assessments to identify potential hazards, developing mitigation strategies to minimize impact on workers'' health and safety as well as project timelines.
- Managed daily logs detailing work progress, personnel hours worked, and any incidents that occurred during shifts.
- Developed strong relationships with clients, delivering exceptional service and building trust for repeat business.
- Streamlined operations with effective communication between team members and management.
- Optimized resource usage by regularly reviewing inventory levels and ordering necessary supplies proactively.
- Oversaw personnel safety and efforts at work site.
Education
Medical Coding/billing -
American School of Business
Shreveport, LACriminal Justice - Criminal Justice
BPCC
Bossier City, LASkills
- Managing operations and efficiency
- Good judgment
- Customer focus
- Team leadership
- Professional and courteous
Workload management
Motivational skills
Influencing skills
Team leadership
Teamwork and collaboration
Customer service
Decision-making
Staff management
Staff training
Hiring and training
Employee coaching and mentoring
Customer relationship management
Problem resolution
Professional and courteous
Good judgment
Managing operations and efficiency
Timeline
Team Leader Manager
Something Tasty
01.2023 - Current
Site Operator
DeSoto Parish Police Jury
01.2015 - Current
Deputy Sheriff
Desoto Parish Sheriff Office
01.1999 - 01.2005
Medical Coding/billing -
American School of Business
Criminal Justice - Criminal Justice
BPCC