Michelle Oilar
Lafayette,IN
Summary
Outgoing Office Administrator with 18 years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Office Administrator
Gannamaneni Gastroenterology
Lafayette, IN
09.2023 - Current
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Organized monthly staff meetings ensuring agendas were distributed in advance.
- Assisted physicians with scheduling appointments, maintaining calendars, and coordinating referrals.
- Organized and maintained filing systems for patient records in accordance with HIPAA regulations.
- Performed daily administrative tasks such as answering phones, responding to emails, photocopying documents.
- Provided assistance to patients regarding appointment scheduling, test results, and other inquiries.
- Processed incoming payments from patients or third-party payers.
- Managed front desk operations such as greeting visitors and managing mail flow.
- Oversaw day-to-day practice functions, patient care, medical and administrative staff and business activities.
- Maintained positive working relationship with fellow staff and management.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Provided patient education and answered questions regarding the surgery process.
- Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
- Created and managed surgical schedules for multiple surgeons.
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
First Assistant in OB/GYN- Surgical Technologist
Franciscan Physicians Network
Lafayette, IN
01.2022 - Current
- First assisting the surgeon for OB/GYN surgery cases including C-sections and robot assisted hysterectomies
- Scheduling surgeries
- Rooming patients in the office
- Completing prior authorization paperwork for various prescriptions/surgeries for patients
- Calling pharmacies and insurance companies to ensure patients' medications are fulfilled
- Assisting with in office procedures including colposcopies, LEEP, and hysteroscopies
- Chart prepping for the office using Epic and Care Everywhere
- Managing the OB/GYN physicians' schedule.
Lead Endoscopy Tech-Surgical Technologist
Outpatient Center Franciscan Health
Lafayette, IN
01.2006 - 01.2022
- Train and educate staff on assisting with GI procedures, cleaning endoscopes, and using equipment
- Primary resource for physicians and staff for Optime in Epic and ProVation Endoscopy Software
- Assist with GI procedures such as colonoscopy, gastroscopy, Bravo and Pill Cam placement, ERCPs and PEGs
- Cleaning and reprocessing scopes- assisting with biannual scope reprocessing competencies
- Responsible for maintaining inventory and ordering of all supplies
- Troubleshooting and diagnosing issues with equipment and software
- Scrubbing for toe amputations with Advance Wound Care
- Phlebotomy
- Performing EKGs
- Managing and approving all repairs for endoscopes.
Packer/Inspector of pharmaceutical bottles
Drug Plastics and Glass
Oxford, IN
01.2003 - 01.2006
- Operated plastic blow mold machines: Quality award for the quarter-April-June 2004.
Information Release Specialists
Arnett Clinic
Lafayette, IN
01.2001 - 01.2003
- Completed FMLA and short-term disability paperwork for the physicians
- Pulled and filed medical records.
Softline's Associate
Wal-Mart
West Lafayette, IN
08.2001 - 11.2001
- Provided customer service with knowledge of location and process of various merchandise in the store.
Quick Service Food & Beverage Hostess
Walt Disney World
Orlando, FL
02.2001 - 08.2001
- Quickly providing high quality food to the waiting guests of Walt Disney Parks.
Education
Associate of Science -
Ivy Tech Community College
05.2006
High School Diploma -
Benton Central High School
05.2000
Purdue University
Skills
- Human Resources
- Office Supply Management
- Staff Management
- Customer Engagement
- Meeting Coordination
- Payroll Administration
- Administrative Support
- Scheduling
- Database entry
- Word Processing
- Project Management
- Business Administration
- Operations Management
- Schedule and calendar management
- Inventory Management
- Scanning and copying
- Office Administration
- Office Management
- Scheduling appointments
- Billing and coding
- Payroll
Certification
- Society of Gastroenterology Nurses and Associates Board of Directors Associate Member-at-large, 2020-2022
- INSGNA Program Committee Chair, 2017-2022
- SGNA Program Committee Member, 2018-2022
- SGNA Advanced Associates Program, 02/2013
- National Board of Surgical Technology and Surgical Assisting Certification, 04/2008
- American Heart Association Basic Cardiac Life Support for Healthcare Providers, 05/2005
Timeline
Office Administrator
Gannamaneni Gastroenterology
09.2023 - Current
First Assistant in OB/GYN- Surgical Technologist
Franciscan Physicians Network
01.2022 - Current
Lead Endoscopy Tech-Surgical Technologist
Outpatient Center Franciscan Health
01.2006 - 01.2022
Packer/Inspector of pharmaceutical bottles
Drug Plastics and Glass
01.2003 - 01.2006
Softline's Associate
Wal-Mart
08.2001 - 11.2001
Quick Service Food & Beverage Hostess
Walt Disney World
02.2001 - 08.2001
Information Release Specialists
Arnett Clinic
01.2001 - 01.2003
Associate of Science -
Ivy Tech Community College
High School Diploma -
Benton Central High School
Purdue University