Shelly Pires
Greendale,WI
Summary
Motivated Bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Spitfires On State
Milwaukee, WI
01.2014 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Account Specialist
City Screen Print & Embroidery
West Allis, WI
06.2021 - 08.2021
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Prospected for new customers in target areas or demographics to bring in new business.
- Set up new customer accounts and updated existing profiles with latest information.
- Adhered to standards of quality and service as well as all compliance requirements.
- Worked independently with minimal supervision.
Education
HSED -
West Allis Central
West AllisSkills
- Specials Promotion and Upselling
- Order Accuracy and Delivery
- Menu Memorization and Presentation
- Stocking and Replenishing
- Financial Transactions
- Due Diligence
Timeline
Account Specialist
City Screen Print & Embroidery
06.2021 - 08.2021
Bartender/Server
Spitfires On State
01.2014 - Current
HSED -
West Allis Central
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