Shelly Seibert
Overland Park,KS
Summary
Team-oriented professional with a high level of ownership and initiative seeks Pharmacy leadership role in a dynamic organization. I possess excellent communication skills and attention to accuracy and deadlines, while maintaining outstanding customer relations. I bring 9 years of experience and a strong background in Retail and Specialty Pharmacies. I lead a team of 19 who accurately fill prescription orders, maintaining confidential records and supporting quality improvement and pharmacy procedures.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Supervisor
AssistRx
05.2022 - Current
- Expedites prescription filling process by utilizing strong organizational skills to prioritize workload effectively under high-pressure situations.
- Enhances pharmacy efficiency by hiring, training and mentoring new technicians, ensuring adherence to established protocols.
- Impacting patient safety through accurate labeling, packaging, and documentation of dispensed medications.
- Facilitates communication between pharmacists, technicians, healthcare providers and clients to resolve discrepancies and achieve positive results.
- Boosts team morale by creating a supportive atmosphere while setting expectations for professional growth within the pharmacy.
- Compiles and maintains detailed reports to monitor adherence, workload and service level agreements.
- Completes performance reviews to evaluate quality and performance.
Lead Pharmacy Technician, National CPT, KS License
Walmart Supercenter
06.2019 - 05.2022
- Create and manage daily staff assignments for specific tasks resulting in streamlined operations and increased efficiency
- Manage, mentor and train 11 technicians on pharmacy processes, proper procedures, insurance billing and HIPAA guidelines
- Increased medication adherence in our pharmacy by analyzing and acting on patient fill history, notifying patients and obtaining 90 day prescriptions when appropriate
- Accountable for all inventory management to ensure script fulfillment is completed promptly and to meet all pharmacy demands
Certified Pharmacy Technician, National CPT, KS License
Walmart Supercenter
01.2016 - 05.2019
- Efficiently and accurately input and fill 2000 prescriptions each month
- Effective in Prior Authorization resolution
- Recognized in customer feedback for highly positive customer relationships and interactions
- Excellent phone etiquette while taking over one hundred calls per shift
Pharmacy Tech
Walmart
02.2015 - 07.2015
- Accurately and efficiently prepared over 100 prescription orders per day
- Verified prescription information and dosage for patient safety
- Entered all patient information into pharmacy system
- Worked productively with all customers, doctors and insurance companies
Education
Bachelor of Science - Finance
Eastern Illinois University
Certification
- Kansas State Board of Pharmacy License
- National Pharmacy Technician Certification
Timeline
Pharmacy Technician Supervisor
AssistRx
05.2022 - Current
Lead Pharmacy Technician, National CPT, KS License
Walmart Supercenter
06.2019 - 05.2022
Certified Pharmacy Technician, National CPT, KS License
Walmart Supercenter
01.2016 - 05.2019
Pharmacy Tech
Walmart
02.2015 - 07.2015
Bachelor of Science - Finance
Eastern Illinois University
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