Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shelly Smith

Flovilla,GA

Summary

I am an organized and detail-oriented person, with three years of insurance sales and customer service experience. I provide well-rounded customer service with strong communication. I am also great at multitasking, and I love learning new things.

Overview

7
7
years of professional experience

Work History

Insurance Agent

JP Capital & Insurance
Jackson, GA
08.2022 - Current
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Conducted research to identify competitive rates and benefits offered by other providers.
  • Contacted underwriters and submitted forms to obtain binder coverage.

Teller

United Bank
Jackson, GA
08.2020 - 06.2022
  • Trained employees on cash drawer operation.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
  • Assisted customers by phone and in person by answering banking questions and recommending solutions.

Teacher

Beverley’s child care
Jackson, GA
06.2019 - 08.2020
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions.
  • Developed lessons, activities and materials to cover required course material.
  • Maintained calm, positive classroom environment through gentle discipline and enthusiastic attitude to encourage learning and studying among student.

Storekeeper/Cashier Specialist

Big chief LLC
Flovilla, GA
05.2018 - 04.2019
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
  • Managed store from open to close.

Education

. -

Property And Casualty Insurance License
03-2024

High School Diploma -

Jackson High School
Jackson, GA
05.2019

Skills

  • Multitasking
  • Exceptional customer service
  • Currency and coin counter
  • Sales expertise
  • Strong work ethic
  • Cash register operation

References

Dawn Forgette

-Head teller at United Bank

678-414-8252

John Okelly

404-787-7338

Timeline

Insurance Agent

JP Capital & Insurance
08.2022 - Current

Teller

United Bank
08.2020 - 06.2022

Teacher

Beverley’s child care
06.2019 - 08.2020

Storekeeper/Cashier Specialist

Big chief LLC
05.2018 - 04.2019

High School Diploma -

Jackson High School

. -

Property And Casualty Insurance License

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