Shelly Sturgis
New Port Richey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
AdventHealth Medical Group
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained client medical history, medication information, symptoms, and allergies.
Patient Care Coordinator
Professional Hearing Group
11.2022 - 06.2023
- Worked with patients to schedule tests and procedures.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Verified Insurance and benefits.
- Coded and created invoicing and collected patient payment.
- Provided patients with claim forms for out of network benefits.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Opened and closed the office.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Medical Assistant/Practice Manager
RedBamboo Medi-Spa
08.2018 - 11.2022
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Developed close working relationships with front office and back office staff.
- Addressed and remedied all patient or team member issues.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Consulted with healthcare professionals on business decisions.
- Assisted with or performed medical procedures.
- Set up and assisted sterile procedures.
- Obtained and charted vitals and medical information.
- Sterilized and maintained surgical instruments.
Medical Assistant/Wellness Specialist
Welltality
04.2018 - 05.2018
- Performed patients annual Medicare wellness exams for physicians in multiple office locations.
- Collected and documented patient medical information such as blood pressure and weight.
- Read Annual Wellness Visit Questionnaire to the patient and documented their results.
- Conducted health risk assessment.
- Discuss fall prevention, advanced care planning, and preventative screenings based off patient's age, risk factors and family history.
Medical Assistant/Team Lead/Safety Coordinator
Elite Pain Specialists
04.2017 - 11.2017
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Opened and closed the office.
- Obtained prior Authorizations for medical procedures.
Assistant Manager/BMO/Medical Assistant
MK Medical Center
04.2012 - 09.2014
- Opened and closed the office.
- Handled accounts payable/receivable.
- Assisted with medical procedures.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Billing and coding to obtain payments from insurance companies.
- Performed x-rays.
- Setup and cleanup of sterile procedures.
- Created employees' schedules.
Education
Medical Assisting/Basic X Ray Operator
Central Florida Institute - Palm Harbor
Palm Harbor, FL03.2012
Skills
- Medical Terminology
- Time Management
- Multitasking Abilities
- Critical Thinking Skills
- Medical Instrument Sterilization
- Insurance Verification
- Medical Services Administration
- Clinical Practice Operations
- EMR Systems
- Claims Handling and Coverage Verification
- Proper Sterilization Techniques
- Sterile Procedures and Techniques
- Assisting with Physical Exams
- Team Management
- First Aid
- Specimen Collection
Certification
- RMA - Registered Medical Assistant
- Basic X Ray Operator
- CPR, BLS, AED
Timeline
Registered Medical Assistant
AdventHealth Medical Group
06.2023 - Current
Patient Care Coordinator
Professional Hearing Group
11.2022 - 06.2023
Medical Assistant/Practice Manager
RedBamboo Medi-Spa
08.2018 - 11.2022
Medical Assistant/Wellness Specialist
Welltality
04.2018 - 05.2018
Medical Assistant/Team Lead/Safety Coordinator
Elite Pain Specialists
04.2017 - 11.2017
Assistant Manager/BMO/Medical Assistant
MK Medical Center
04.2012 - 09.2014
Medical Assisting/Basic X Ray Operator
Central Florida Institute - Palm Harbor
- RMA - Registered Medical Assistant
- Basic X Ray Operator
- CPR, BLS, AED
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