Shelly Tweedy
Brentwood,CA
Summary
Organized administrative professional with a commitment to supporting accurate data entry and processing. Experience in managing office tasks and recognizing priorities based on need and deadlines. Strong team collaborator known for reliability and adaptability.
Overview
21
21
years of professional experience
Work History
Secretary
Bristow Middle School
Brentwood, CA
01.2026 - Current
- Greeted visitors in a friendly and professional manner and directed them to appropriate personnel or classrooms.
- Maintained filing systems for student files; organized files for easy retrieval of information when requested.
- Assisted with special projects upon request.
- Performed data entry into computer systems; ensured accuracy of all entered information. (Including Aeries and other computer systems.)
- Responded to inquiries via email or telephone in a friendly and professional manner.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Instructional Aide
All Gods's Children School
Discovery Bay, CA
07.2025 - 12.2025
- Supported classroom instruction by assisting teachers with lesson plans and student engagement.
- Facilitated small group activities to enhance student learning and comprehension.
- Monitored student progress and provided feedback to improve academic performance.
- Implemented behavioral management strategies to promote positive classroom environments.
Secretary /Substitute Secretary
Loma Vista Elementary School
Brentwood, CA
09.2023 - 06.2025
- Greeted visitors in a friendly and professional manner and directed them to appropriate personnel or classrooms.
- Maintained filing systems for student files; organized files for easy retrieval of information when requested.
- Assisted with special projects upon request.
- Performed data entry into computer systems; ensured accuracy of all entered information. (Including Aeries and other computer systems.)
- Responded to inquiries via email or telephone in a friendly and professional manner.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Instructional Aide
BUSD
Brentwood, CA
01.2023 - 09.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Provided support during classes, group lessons, and classroom activities.
- Provided support to help students with special needs learn and grow.
Owner/Operator
The Craft Room
Brentwood, CA
09.2015 - 06.2022
- Managed day-to-day business operations.
- Developed a business plan, processes and procedures to provide superior craft classes & parties to customers.
- Scheduled & coordinated daily/weekly classes.
- Achieved an overall goal of community involvement by leading many fundraisers to help local schools and beyond.
- Created a friendly & inviting atmosphere for all to enjoy.
- Engaged with customers at markets and other public venues.
- Encouraged customer creativity with motivation, positive feedback and constructive criticism.
- Provided one-on-one instruction to help customers master crafting techniques.
Operations Manager
Citibank
Newark, CA
01.2005 - 12.2014
- Cultivated customer relationships through effective communication and engagement strategies.
- Led hiring, onboarding, and training processes to meet evolving business needs.
- Supervised operations staff, ensuring compliance with company policies and procedures.
Education
High School Diploma -
Newark Memorial High School
Newark, CASkills
- Staff Training
- Policy and Procedure Implementation
- Approachable and Outgoing
- Schedule Management
- Office Management
- Telephone Etiquette
- File systems management
- Office staff leadership
- Organization
- Data entry and processing
Timeline
Secretary
Bristow Middle School
01.2026 - Current
Instructional Aide
All Gods's Children School
07.2025 - 12.2025
Secretary /Substitute Secretary
Loma Vista Elementary School
09.2023 - 06.2025
Instructional Aide
BUSD
01.2023 - 09.2023
Owner/Operator
The Craft Room
09.2015 - 06.2022
Operations Manager
Citibank
01.2005 - 12.2014
High School Diploma -
Newark Memorial High School