Summary
Overview
Work History
Education
Skills
Timeline
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Shelly Woods

Phoenix,AZ

Summary

Professional contractor with robust experience in delivering high-quality results in diverse projects. Excellent at collaborating with teams and adapting to changing needs, ensuring consistent delivery of objectives. Skilled in project management, strategic planning, and problem-solving, with focus on achieving measurable results. Known for reliability, versatility, and strong work ethic.

Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.

Overview

30
30
years of professional experience

Work History

Independent Contractor

GoPuff
Phoenix, AZ
04.2021 - Current
  • Independent contractor/delivery driver for busy and fast delivery service. Go Puff specializes in quick/direct home delivery to customers statewide. Items include household/grocery/alcohol and other items.

Licensed Medicare Representative Independent Contractor

Connie Health
Phoenix, AZ
04.2025 - 01.2026
  • Independent 10-99 Licensed Medicare Agent. Local licensed expert in Arizona. Representing most major national carriers as we local carriers.

Licensed Support Agent

HealthPilot
Nashville, TN
08.2025 - 12.2025
  • Assist Medicare consumers with coverage options.

Licensed Insurance Agent

GoHealth
Remote
06.2023 - 02.2025
  • Enrollment Specialist

Independent Driver

Veyo Medical Transport
Phoenix, AZ
11.2022 - 11.2024
  • Independent driver contractor with Veyo. Providing transportation to members to and from medical related appointments. Certified in CPR, and providing quality customer service and care.

Site Coordinator

Transdev
Mesa, AZ
10.2022 - 05.2023
  • Site coordinator at multiple sites for large transportation company. Responsible for fleet management and daily fleet operations. Extensive inventory management and allocation of inventory and related information.

Licensed Health Insurance Agent

e-Telequote Insurance
Phoenix, AZ
01.2020 - 10.2022
  • Inbound and outbound sales of Medicare insurance products for multiple top nationwide carriers.

Licensed Health Insurance Agent

Bloom Insurance Agency
Mesa, AZ
10.2018 - 01.2020
  • Licensed health insurance agent, and floor trainer. Representing Medicare advantage and prescription drug plans for Aetna insurance company.

Reservation Specialist

Aramark
Phoenix, AZ
06.2016 - 07.2018
  • Provide both appointment confirmation and follow up with customers to insure satisfaction with accommodations and services.
  • Upselling travel packages and services offered in national park setting.
  • Fortune 500 Company.

Personal Vacation Consultant

International Cruise & Excursions, Inc. (ICE)
Scottsdale, AZ
09.2016 - 05.2017
  • Initial sale, confirmation, and finish with customers regarding travel packages.
  • Upselling same reservations and alternative off ship activities as well.

Wholesale Manager

DIY Productions
Mesa, AZ
11.2010 - 11.2014
  • Inventory management, employee management, new account acquisitions, owner relations and daily operations.

Police Officer

Salt Lake City Police Department
Salt Lake City, UT
04.1996 - 10.2004

Education

Associate's degree - Criminal Justice (Associates)

Salt Lake Community College
Salt Lake City, UT
01.1996

Skills

  • Building client rapport
  • Task prioritization
  • Effective time prioritization
  • Regulatory safety compliance
  • Records coordination
  • Client consultation
  • Time management
  • Attention to detail
  • Customer support
  • Problem-solving
  • Critical thinking
  • Multitasking and organization

Timeline

Licensed Support Agent

HealthPilot
08.2025 - 12.2025

Licensed Medicare Representative Independent Contractor

Connie Health
04.2025 - 01.2026

Licensed Insurance Agent

GoHealth
06.2023 - 02.2025

Independent Driver

Veyo Medical Transport
11.2022 - 11.2024

Site Coordinator

Transdev
10.2022 - 05.2023

Independent Contractor

GoPuff
04.2021 - Current

Licensed Health Insurance Agent

e-Telequote Insurance
01.2020 - 10.2022

Licensed Health Insurance Agent

Bloom Insurance Agency
10.2018 - 01.2020

Personal Vacation Consultant

International Cruise & Excursions, Inc. (ICE)
09.2016 - 05.2017

Reservation Specialist

Aramark
06.2016 - 07.2018

Wholesale Manager

DIY Productions
11.2010 - 11.2014

Police Officer

Salt Lake City Police Department
04.1996 - 10.2004

Associate's degree - Criminal Justice (Associates)

Salt Lake Community College
Shelly Woods