Shelon Pleasant
Louisville,KY
Summary
Experienced educator and business professional seeking a Career and Technical Education (CTE) Teacher position to prepare students with real-world business knowledge, legal fundamentals, and career-ready skills. Passionate about integrating professional ethics, technology, and workplace readiness into classroom learning.
Overview
32
32
years of professional experience
Work History
Sales Associate
Bath & Body Works
12.2023 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Mary Kay Consultant
Mary Kay
04.2018 - Current
- Tailored skincare regimes for clients based on their unique skin types and concerns, fostering trust in Mary Kay products.
- Encouraged potential clients to explore Mary Kay products by offering free samples or demonstrations during consultations.
- Achieved monthly sales targets through proactive outreach efforts and attention to client needs.
- Implemented creative promotional strategies to attract new customers while maintaining strong relationships with existing clients.
- Utilized innovative marketing materials to enhance brand visibility both online and offline.
- Facilitated sales presentations at community events, increasing brand awareness among potential customers.
- Supervised a team of junior consultants during regional training sessions or conferences.
- Demonstrated exceptional organizational skills in managing schedules, appointments, and follow-ups efficiently.
Permanent Auxiliary Teacher
Jefferson County Public Schools
01.2017 - Current
- Deliver instruction aligned with CTE career readiness standards
- Promote workplace behavior, soft skills, and job preparation
- Support cross-curricular projects involving business principles and digital tools
Store Manager's Assistant
Kroger
06.2004 - 05.2017
- Utilized data-driven insights to identify high-performing products and adjust merchandising strategies accordingly for maximum profitability.
- Partnered with store manager to develop action plans for addressing identified areas of improvement within the store operations.
- Increased operational efficiency by regularly reviewing store processes and suggesting improvements where necessary.
- Collaborated with other departments for timely execution of promotional events and product launches.
- Enhanced customer satisfaction through attentive service and efficient resolution of concerns.
- Assisted in the development and execution of seasonal sales promotions, driving store traffic and increasing revenue.
- Optimized staffing levels by assisting in the scheduling process, balancing employee needs with business requirements.
- Established rapport with clientele through personalized interactions, building loyalty among returning customers.
- Contributed to a positive workplace environment by fostering strong relationships with colleagues and leading by example.
- Facilitated open communication channels between staff members, promoting teamwork and collaboration within the store team.
- Supported store manager in overseeing daily operations, ensuring smooth functioning and adherence to company policies.
Substitute Teacher
Jefferson County Public Schools
01.1999 - 01.2004
- Provided instruction in Social Studies and Business-related subjects
- Maintained classroom structure and adapted quickly to curriculum needs
Paralegal Assistant
J. Michael Poole & Associates
01.1997 - 01.1998
- Drafted legal documents and managed litigation files
- Prepared case summaries and scheduled court-related appointments
- Conducted legal and client-based research
Graduate Assistant (Distance Learning)
Morehead State University
01.1995 - 01.1996
- Assisted professors with online class materials and tech-based teaching strategies
- Helped develop instructional resources for career-related coursework
Paralegal Intern
Keith McCormick Law Office
01.1994 - 01.1995
- Supported legal research and case management
- Assisted attorneys with trial prep and documentation
Clerical Assistant – VP of Student Life
Morehead State University
01.1993 - 01.1994
- Supported administrative operations, including communications and records
Education
Master - Education
Campbellsville University
Campbellsville, KY05.2022
Master of Arts - Communications
Morehead State University
Morehead, KY01.1996
Bachelor of Arts - Paralegal Studies and Government
Morehead State University
Morehead, KY01.1995
Skills
- Microsoft Word
- Excel
- PowerPoint
- Access
- Westlaw
- Lexis
- Lotus 1-2-3
- WordPerfect
- Corel
- Internet Research
- Virtual Learning Platforms
- Teleconference Setup
- Distance Learning
- Business Communication
- Documentation
- Library services
- Written and oral communication
- Skilled researcher
- Staff supervision
- Processes and procedures
- Customer relationship management
Certifications And Technical Skills
- Microsoft Word, Excel, PowerPoint, Access
- Westlaw, Lexis (Legal Research)
- Lotus 1-2-3, WordPerfect Corel
- Internet Research & Virtual Learning Platforms
- Teleconference Setup and Distance Learning
- Business Communication and Documentation
Cte Aligned Teaching Experience
- Permanent Auxiliary Teacher, Jefferson County Public Schools, 2017 – Present, Deliver instruction aligned with CTE career readiness standards, Promote workplace behavior, soft skills, and job preparation, Support cross-curricular projects involving business principles and digital tools
- Substitute Teacher, Jefferson County Public Schools, 1999 – 2004, Provided instruction in Social Studies and Business-related subjects, Maintained classroom structure and adapted quickly to curriculum needs
- Graduate Assistant (Distance Learning), Morehead State University, 1995 – 1996, Assisted professors with online class materials and tech-based teaching strategies, Helped develop instructional resources for career-related coursework
Professional Business And Legal Experience
- Paralegal Assistant, J. Michael Poole & Associates, 1997 – 1998, Drafted legal documents and managed litigation files, Prepared case summaries and scheduled court-related appointments, Conducted legal and client-based research
- Library Assistant, Saint Claire Medical Library, 1997, Managed records and assisted patrons with legal/medical research, Trained student workers on catalog systems and research tools
- Paralegal Intern, Keith McCormick Law Office, 1994 – 1995, Supported legal research and case management, Assisted attorneys with trial prep and documentation
- Clerical Assistant – VP of Student Life, Morehead State University, 1993 – 1994, Supported administrative operations, including communications and records
Career Readiness And Business Skills
- Business Communication & Documentation
- Time Management & Organization
- Client Services & Interviewing
- Digital Literacy & Legal Technology
- Professional Ethics & Critical Thinking
- Multi-line Phone and Office Administration
Honors And Leadership
- Phi Alpha Delta Pre-Law Fraternity
- Alpha Lambda Pi
- President, Paralegal Association, 3 years
- Phi Delta Kappa Educational Fraternity
- President, Black Student Coalition
- Member, American Trial Lawyers Association
Timeline
Sales Associate
Bath & Body Works
12.2023 - Current
Mary Kay Consultant
Mary Kay
04.2018 - Current
Permanent Auxiliary Teacher
Jefferson County Public Schools
01.2017 - Current
Store Manager's Assistant
Kroger
06.2004 - 05.2017
Substitute Teacher
Jefferson County Public Schools
01.1999 - 01.2004
Paralegal Assistant
J. Michael Poole & Associates
01.1997 - 01.1998
Graduate Assistant (Distance Learning)
Morehead State University
01.1995 - 01.1996
Paralegal Intern
Keith McCormick Law Office
01.1994 - 01.1995
Clerical Assistant – VP of Student Life
Morehead State University
01.1993 - 01.1994
Master of Arts - Communications
Morehead State University
Bachelor of Arts - Paralegal Studies and Government
Morehead State University
Master - Education
Campbellsville University
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