Shelson Batin
Pa'auilo,HI
Summary
Dynamic and detail-oriented professional with experience at Aina Hou Animal Hospital, excelling in veterinary assistance and client relationship management. Proven ability to process payments accurately and maintain meticulous medical records. Adept at adhering to safety protocols and responding effectively to emergencies, ensuring a safe and welcoming environment for clients and their pets.
Overview
4
4
years of professional experience
Work History
PM Cleaner
Five Mountain Fitness Center
Waimea, HI
05.2024 - Current
- Follow safety protocols while handling hazardous materials.
- Sanitize weight machines, cardio equipment and other exercise tools.
- Sweep, mop and vacuum floors in the gym to maintain cleanliness.
- Respond quickly to emergency situations related to spills or messes that require immediate attention.
- Clean and sanitize showers, toilets and locker rooms on a daily basis.
- Maintain inventory of cleaning supplies such as towels, soap, detergents for use in the gym.
- Empty all trash receptacles throughout the gym facility.
Receptionist/Veterinary Technician
Aina Hou Animal Hospital
Waimea, HI
05.2021 - Current
- Processed payments from clients including cash, credit cards, and checks.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Performed basic bookkeeping functions such as balancing accounts receivable and payable records.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Greeted clients and their pets upon arrival at the clinic.
- Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Operated x-ray machines and exposed radiographic films.
- Conducted initial exams on pets, took vital signs and collected samples for lab.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Prepared and administered medications and vaccines
Education
High School Diploma -
Laupahoehoe High & Elementary School
Laupahoehoe05-2011
Some College (No Degree) - Liberal Arts
Kapiolani Community College
Honolulu, HISkills
- Payment processing
- Basic bookkeeping
- Client scheduling
- Veterinary assistance
- Laboratory testing
- Customer relationship management
- Inventory management
- Safety protocol adherence
- Sanitation procedures
- Emergency response
- Effective communication
- Attention to detail
- Team collaboration
- Time management
- Front desk operations
- Telephone skills
- Organization skills
- Verbal and written communication
- Vaccination administration
- Medical record management
- Animal restraint
Timeline
PM Cleaner
Five Mountain Fitness Center
05.2024 - Current
Receptionist/Veterinary Technician
Aina Hou Animal Hospital
05.2021 - Current
High School Diploma -
Laupahoehoe High & Elementary School
Some College (No Degree) - Liberal Arts
Kapiolani Community College