Ethan Torres

Dunkin' Donuts

Edgewater, NJ

07.2023 - Current

Dedicated and hardworking individual with over a year of experience in customer service at Dunkin' Donuts. Skilled in handling money and working the register, with a strong track record of accuracy. Seeking to leverage my leadership skills and teamwork experience in a role that will help me save for college.
Provided excellent customer service in a fast-paced environment, consistently receiving positive feedback from customers and management.
Trained new employees, demonstrating leadership and the ability to work effectively in a team.
Managed inventory and handled cash transactions, ensuring accuracy and efficiency.
Worked double shifts and frequently covered shifts for others, showcasing reliability and flexibility.
Played a key role in maintaining smooth operations during peak hours at Dunkin' Donuts.
Developed and implemented strategies to improve team performance and productivity.
Fostered a positive work environment by recognizing individual achievements.
Monitored workflow processes and identified areas of improvement.
Identified training needs for staff members and developed appropriate programs.
Created detailed reports on employee performance metrics for senior leadership review.
Established clear roles, responsibilities, expectations, timelines, and resources for team projects.