Summary
Work History
Education
Skills
Languages
Timeline
Generic

Shelter Sharon Tsingano

Gokwe

Summary

Adept at enhancing customer satisfaction, I excelled at Mukuru by expertly balancing cash drawers and streamlining transaction processes, showcasing my cash handling expertise and exceptional customer service skills. My proactive approach led to a noticeable improvement in transaction accuracy, fostering strong customer relationships and a positive banking environment.

Work History

Teller

Mukuru
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.

Education

Bachelor Of Commerce In Business Management - Commerce

Great Zimbabwe University
Zimbabwe

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills
  • Approachable
  • Positive
  • Cash handling and management
  • Friendly
  • Transaction processing accuracy
  • Cash handling expertise
  • Cash counting
  • Relationship building and management
  • Goal-oriented focus
  • Cash drawer balancing
  • Patience and empathy
  • Stress tolerance
  • Compliance, banking laws, and regulations
  • Banking
  • Financial record keeping
  • Customer relationship building
  • Conflict resolution techniques

Languages

Shona and English
Beginner (A1)

Timeline

Teller

Mukuru

Bachelor Of Commerce In Business Management - Commerce

Great Zimbabwe University
Shelter Sharon Tsingano