Shema Peediakal
North Royalton
Summary
Developed critical thinking and collaboration skills in fast-paced academic environment. Seeking to transition into new field, leveraging strengths in research and project management. Prepared to contribute to team-oriented setting with focus on continuous improvement and innovation.
Overview
2
2
years of professional experience
Work History
Store Associate
Aldi USA
09.2024 - 02.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained tidy and organized store to comply with cleanliness standards.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
Mail Processing Clerk
USPS
06.2024 - 09.2024
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
- Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
- Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Provided excellent customer service while assisting walk-in clients with mailing needs and addressing their concerns professionally.
- Prevented loss of critical documents by thoroughly inspecting all incoming materials for damage or tampering prior to distribution within the facility.
- Expedited package delivery times by accurately weighing, labeling, and dispatching parcels according to postal regulations.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Utilized customer service skills to provide exceptional service for repeat clientele.
- Updated mailing lists with current addresses and contact information for smooth customer communications.
Rural Mail Carrier
USPS
01.2024 - 06.2024
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Managed time effectively to accommodate fluctuations in workload due to seasonal demands or unexpected challenges.
Teacher Assistant
Gahanna Children's College
07.2023 - 11.2023
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
- Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.
- Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
Education
No Degree - Esthetics
The Spa School
Columbus OH10-2020
High School Diploma -
Gahanna Lincoln High School
Gahanna, OH05-2019
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
Languages
Malayalam
Native or Bilingual
Timeline
Store Associate
Aldi USA
09.2024 - 02.2025
Mail Processing Clerk
USPS
06.2024 - 09.2024
Rural Mail Carrier
USPS
01.2024 - 06.2024
Teacher Assistant
Gahanna Children's College
07.2023 - 11.2023
No Degree - Esthetics
The Spa School
High School Diploma -
Gahanna Lincoln High School
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