Shemaiah Mitchell

Assess, evaluate, and monitor services to families and children in Forsyth County.

• Coordinated multidisciplinary team meetings to enhance service delivery and optimize resource allocation.
• Conducted home visits to assess living conditions and provide personalized support for families in need.
• Provided crisis intervention services to clients, addressing immediate needs and ensuring safety.
• Advocated for vulnerable populations to secure necessary resources and support services within the community.
• Analyzed program effectiveness, recommending enhancements based on data-driven insights and client feedback.
• Promoted family reunification through effective case management and advocacy efforts.
• Enhanced community resources for clients through collaboration with local agencies and organizations.

• Led cross-functional teams to ensure timely project delivery and adherence to budget constraints.
• Developed and implemented project management methodologies, enhancing workflow efficiency across departments.
• Analyzed project risks and developed mitigation strategies, improving overall project outcomes and team performance.
• Oversaw resource allocation and scheduling, optimizing workforce utilization for maximum productivity on projects.
• Planned, designed, and scheduled phases for large projects.

• Obtains and accurately enters required information for registration into the electronic health system
• Follows prescribed procedures for positive identification and medical record number assignment, so no duplication or wrong patient registrations occur
• Reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information
• Ensures accurate and complete information is obtained by completing all registration edits including and not limited to: RQI Edits, registration system edits, and report edits
• Ensures all appropriate signatures are obtained and forms completed including and not limited to the following: Medicare Secondary Payer Questionnaire, Advance Beneficiary Notice (ABN waiver), HIPAA Privacy Notice, AOB (Assignment of Benefits), etc
• Provides information and/or handouts and answers questions on patient rights and responsibilities, HIPAA Privacy Notice, and any financial assistance documentation
• Completes and/or ensures verification of insurance, completes notifications of admission for emergency inpatients, reviews to ensure pre-certification and authorizations are in place for scheduled patients
• Collects required patient financial liability upon arrival and documents the outcome of the point of service collection efforts
• Consistently displays good customer service behaviors to all patients and visitor to promote positive patient experiences
• Assists patients to their destination as needed
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation.
• Facilitated patient advocacy initiatives to enhance access to mental health services.
• Developed treatment plans in collaboration with multidisciplinary teams to ensure holistic care.

• Planned, organized, and lead structured programs of counseling, work, study, recreation, or social activities for clients
• Developed and implement treatment plans based on clinical experience and knowledge
• Guided clients in the development of skills or strategies for dealing with their problems
• Completed and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes
• Modified treatment activities or approaches as needed to comply with changes in clients' status
• Granted clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.