Shemar Morrison
Brooklyn,New York
Summary
Collage graduate with an associate degree in computer technology, and 2 years in customer service. learning new skills comes easy to me. I’m also a strong team player love helping other. Offering strong communication skills and natural ability to lead and motivate teams, eager to learn and develop in customer service environment. Brings understanding of customer service principles and strong problem-solving skills. Ready to use and develop leadership and communication skills in role, im also well-versed in material handling and warehouse operations. Known for reliability in managing pallet jack operations and ensuring timely stock movement. Strong focus on team collaboration and adapting to changing needs, with commitment to maintaining workplace safety and efficiency.
Overview
4
4
years of professional experience
Work History
Customer service
The Home Depot
01.2023 - Current
- 40 hours/week full-time
- Handling customer inquiries and suggestions courteously and professionally.
- Actively listened to customers and handle concerns quickly.
- Track customer service case and updated service soft-wear with customer information.
- Greeted customers at counter and provided excellent customer service.
- Processed customer transactions accurately and efficiently using POS systems.
- Operated pallet jack to efficiently transport materials within warehouse environment.
- Collaborated with team members to maintain a safe and organized work area.
Amazon Associate
Amazon
07.2021 - 08.2022
- 25 hour/week full-time
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Ensured safe transportation of package with careful handling and secure storage method.
Education
Associate degree -
LaGuardia Community Collage CUNY
12.2022
Skills
- Customer service and engagement
- Customer service and satisfaction
- Customer service orientation
- Friendly customer service
- Pallet jack operation
- Stacking pallets
Accomplishments
- Won associate of the month twice.
Timeline
Customer service
The Home Depot
01.2023 - Current
Amazon Associate
Amazon
07.2021 - 08.2022
Associate degree -
LaGuardia Community Collage CUNY