A.Shemiah Wilson
Corona,CA
Summary
Reliable Shift Leader with [2] years in [Fast Food] industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Chef
Self-employeed
01.2022 - Current
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Crew Trainer
McDonald's
05.2022 - 09.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
- Worked with manager and supervisor to plan and coordinate production schedules.
Shift Leader
McDonald's
06.2020 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Education
High School Diploma -
Eleanor Roosevelt High School
Eastvale05.2023
Skills
- Effective Prioritization
- Verbal and Written Communication
- Effective Planner
- Project Coordination
- Electronic Video Equipment
- Adobe Dreamweaver
- Facilitate Group Discussions
- Opening and Closing Procedures
- Work Coordination
- Training and Development
- Accounts Payable and Accounts Receivable
- Social Media Best Practices
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Crew Trainer
McDonald's
05.2022 - 09.2023
Chef
Self-employeed
01.2022 - Current
Shift Leader
McDonald's
06.2020 - 05.2022
High School Diploma -
Eleanor Roosevelt High School
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