Shemiah Burgess
Delray Beach
Summary
With years of customer service experience, I am really good with problem solving
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Cannabis advisor
Müv
Boynton Beach
10.2023 - 02.2024
- Assisted customers in selecting cannabis products tailored to individual needs.
- Educated clients on product benefits and usage guidelines for optimal experience.
- Maintained inventory accuracy through regular stock checks and organization.
Cannabis advisor
Sanctuary cannabis
Delray Beach
08.2022 - 02.2023
- Assisted customers in selecting cannabis products tailored to individual needs.
- Maintained inventory accuracy through regular stock checks and organization.
- Educated clients on product benefits and usage guidelines for optimal experience.
- Processed transactions efficiently using point-of-sale systems and payment methods.
- Collaborated with team members to ensure a welcoming and informative environment.
Security Guard
Admiral Security Services, Inc.
West Palm Beach
04.2021 - 08.2022
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Completed incident reports regarding violations of policies or procedures.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Issued visitor badges and access cards to authorized personnel.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Security Guard
High risk enforcement
West Palm Beach
10.2019 - 04.2021
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and prevent suspicious activities or breaches.
- Assisted in emergency response procedures during incidents or alarms activation.
Education
Florida Career College
Miami, FLSkills
- Point-of-sale transactions
- Product knowledge
- Customer service
- Inventory management
- Customer relationship management
- Conflict resolution
- Crisis management
- Attention to detail
- Problem solving
- Time management
- Effective communication
- Adaptability
- Multitasking and organization
- Receiving support
- Data collection
- Customer relations
Languages
English
Full Professional
Timeline
Cannabis advisor
Müv
10.2023 - 02.2024
Cannabis advisor
Sanctuary cannabis
08.2022 - 02.2023
Security Guard
Admiral Security Services, Inc.
04.2021 - 08.2022
Security Guard
High risk enforcement
10.2019 - 04.2021
Florida Career College