Over 5 years' experience driving student growth and community projects. Highly innovative, passionate, and articulate, able to achieve results others believed to be impossible. Experienced in partnership building and community outreach. Objective: To obtain a position in an innovative environment which will maximize my skills while developing an opportunity to increase my knowledge.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Event Staff Security
S.A.F.E. Management
09.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Reported suspicious activities and persons to law enforcement.
Instructional Classroom Support, Long-Term
Fortbend Independent School District
09.2024 - Current
Developed engaging assessments that accurately measured student understanding while minimizing test anxiety, leading to increased performance on standardized exams.
Assisted in the planning and execution of school-wide events, promoting a sense of community among staff, students, and families.
Managed classroom behavior effectively by enforcing consistent discipline policies and utilizing positive reinforcement strategies, ensuring a safe and productive learning environment.
Established a positive classroom culture by setting clear expectations and promoting mutual respect among students.
Provided targeted support to struggling learners through one-on-one tutoring sessions, enabling them to achieve academic growth.
Built strong relationships with parents, fostering a collaborative environment for student success through regular communication and involvement opportunities.
Continuously pursued professional development opportunities to stay current with educational trends and research, allowing for the implementation of innovative teaching methods that benefit student outcomes.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in a team environment.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Supervised lunchroom and recess activities.
Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Brand Ambassador
A Plus Staffing
08.2019 - Current
Designed, filled, and arranged eye-catching product floorsets to increase sales.
Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
Led cross-functional teams in the planning, execution, and evaluation of large-scale events that generated significant media coverage and public interest.
Educated consumers about product benefits, leading to increased interest and sales conversions.
Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Collaborated with sales staff to identify target customers, promote products and increase sales.
Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
Trained new brand ambassadors, ensuring consistency and quality in brand representation.
Health Insurance Sales Agent
Tael (TeleTech) - HealthCare Solutions
09.2022 - 12.2023
Negotiated favorable terms with insurance carriers on behalf of clients to secure competitive pricing for their policies.
Assisted in resolving claim disputes between insurance providers and customers, ensuring fair outcomes for all parties involved.
Improved client retention rates by conducting policy reviews and offering options for optimal coverage based on individual needs.
Collaborated with team members to share best practices, optimize sales efforts, and improve overall performance.
Conducted regular follow-ups with clients to review coverage, discuss policy changes, or offer additional services as needed.
Leveraged cross-selling opportunities by identifying potential needs for additional insurance products or services among existing clients.
Finalized sales and collected necessary deposits.
Property Claims Adjuster
FKS Insurance Services
11.2022 - 11.2022
Increased accuracy in damage assessments by utilizing advanced technology tools during inspections.
Streamlined the claims process for increased efficiency by consistently updating claim files and maintaining accurate records.
Developed strong relationships with clients, fostering trust throughout the claims process.
Conducted thorough inspections to document property damages, resulting in accurate claim evaluations.
Managed high caseloads effectively by prioritizing tasks based on complexity and urgency of claims.
Assisted policyholders with understanding their coverage, providing clear explanations on policy terms and conditions throughout the claims process.
Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
Exercised proper judgment and decision making to analyze over 40 claims per week.
Elementary Classroom Teacher
Lowrance K-8 School
08.2018 - 07.2021
Create an educational environment that was conducive to learning and appropriate to the maturity and needs of the students, prepared instructional materials for classes assigned and provided written evidence of preparation to supervisor/administrator upon request.
Established a standard of classroom behavior; maintained classroom management in and outside of the school.
Assess the accomplishments of students on an established timetable, and provided written and oral progress reports to parents/guardians, administrators and selected staff; administers tests and assessments.
Plan curriculum and prepared lessons and other instructional materials to meet individual needs of students within state and school requirements based on the educational, physical, and emotional levels of student development.
Confer with parents, administrators, specialists, mental health staff, and appropriate resource staff to develop educational programs for students.
Create learning materials geared to students' abilities and interests.
Instruct students by using educational strategies and techniques to improve sensory mother and perceptual-motor development, perception, memory language, communication skills, cognition, social, and emotional development.
Motivate students and provided consistent reinforcement of learning skills, and provided continuous assessment and feedback to students for all learning activities.
Built positive relationships with parents to involve families in educational process.
Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
Assessed student progress by administering tests and evaluating results.
Planned lessons according to district standards to cover requirements and prepare for standardized tests.
Developed strong rapport with students, fostering a sense of trust and mutual respect.
Met with parents to review Individualized Education Plans for at-risk students.
Scheduled and directed field trips and hands-on activities to foster student learning and creativity.
Enhanced student comprehension by utilizing visual aids and real-life examples in lessons.
Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
Economic Support Specialist II
Henry County Dept. of Human Services (DFCS)
01.2016 - 07.2018
Interviewed and investigated applicants and recipients to determine eligibility for use of social programs and agency resources.
Developed and maintained the ability to problem-solve and to perform duties in an independent manner while exercising good judgment.
Reported in a timely and courteous manner to telephone, letters and personal contacts made on behalf of a client to provide information and assistance regarding eligibility assessments and application procedure.
Attended training sessions, as required by the county.
Maintained a current understanding of the policies and procedures.
Arranged for services appropriate to the client's needs and reviewed case plans with the client.
Demonstrated adaptability in handling high caseloads during peak periods without compromising quality or timeliness of services provided to clients.
Gave presentations to community organizations, schools and other groups to educate public about different resources.
Streamlined application processing for faster approval rates, through efficient document review and verification.
Expedited emergency assistance requests by swiftly reviewing applications and coordinating resources with partner agencies when necessary.
Supported a diverse clientele base, demonstrating cultural sensitivity in all interactions while helping them navigate complex social service systems effectively.
Determined correct services and program resources for individual needs.
Increased team productivity through effective communication, sharing best practices, and providing ongoing feedback to colleagues.
Boosted team morale by fostering a supportive work environment that encouraged collaboration among Economic Support Specialists.
Reduced errors in benefit calculations by applying advanced knowledge of federal, state, and local policies and regulations.
Enhanced economic support services by analyzing clients'' financial needs and recommending tailored assistance programs.
Distance Learning Facilitator
Clarksdale High School
08.2011 - 05.2015
Developed procedures for the classroom.
Prepared materials.
Performed other professional responsibilities as assigned by supervisor.
Consulted with teachers as needed.
Carried out student supervisory duties in a prompt and responsible manner to ensure a safe and healthful environment.
Participated in and facilitated activities to support the total school program.
Maintained classroom files and records in accordance with applicable rules, laws, and regulations.
Conducted classroom preparation – arrive 15 minutes prior to class, check equipment, camera and equipment set up, fax/drop box check, etc.
Followed established classroom checklist. The checklist may be site independent
Maintained classroom awareness and teaching needs – changing and adjusting cameras to show the person talking, assisting teachers.
Department of Continuing Education
Reduced barriers to participation in remote learning initiatives through targeted outreach efforts designed to increase connectivity access for all students.
Facilitated the integration of real-world applications within classroom settings by connecting students with technology industry professionals for guest lectures and workshops.
Implemented data-driven decision-making processes by analyzing student performance metrics using educational technology tools.
Education
Bachelors of Art - Sociology
Mississippi Valley State
Itta Bena, MS
01.2004
Associates of Arts - Sociology
Coahoma Community College
Clarksdale, MS
01.2002
Skills
Event Planning/Marketing
Excellent Computer Skills
Excellent Organizational Skills
Excellent Presentation Skills
Multi-tasking
Teamwork and collaboration
Customer service
Friendly, positive attitude
Problem-solving
Active listening
Accomplishments
Elementary/Varsity Girls Basketball Coach
Volunteer/SLA Jones Community Center
Junior Class Sponsor
Mentor for High School Girls
Volunteer/Academy for the Brilliant Child
Traveling Rep for Senior/Junior Classes
Faculty Advisor/Global Young Leaders Conference/Washington, DC/New York, NY