Shemika Peacock
Beaumont,TX
Summary
Adept at rent collection and fostering strong customer relationships, ensuring compliance and efficiency in all operations. Organized Assistant Property Manager with experience in managing residential and commercial properties. Strengths include tenant relations, property maintenance oversight, contract negotiation, and financial management. Have consistently improved operational efficiency and maximized profitability in previous roles. Versatile professional effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.
Overview
3
3
years of professional experience
Work History
Assistant Property Manager
ITEX
Port Arthur, Texas
08.2023 - 03.2024
- Processed lease applications and conducted background checks for prospective tenants.
- Maintained accurate records of tenant leases, payments, and renewals.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Collected monthly assessments, rental fees, deposits and payments.
- Collected first month's rent along with security deposit prior to move-in date.
Assistant Property Manager
Baytown Apartment Group
Port Arthur, Texas
02.2023 - 05.2023
- Processed lease applications and conducted background checks for prospective tenants.
- Collected monthly assessments, rental fees, deposits and payments.
- Collected first month's rent along with security deposit prior to move-in date.
- Kept records of correspondence with residents and tenants.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Checked rental eligibility by following company's verification process.
Assistant Property Manager
RPM Living
Beaumont, Texas
08.2022 - 02.2023
- Assisted in managing tenant inquiries and requests efficiently.
- Facilitated communication between residents and property management team effectively.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Collected monthly assessments, rental fees, deposits and payments.
- Collected first month's rent along with security deposit prior to move-in date.
Leasing Agent
Infinity Staffing Service
Nederland, Texas
10.2020 - 05.2022
- Conducted property tours to showcase features and benefits to prospective tenants.
- Managed lease applications and ensured timely processing of documents.
- Provided information about local amenities and community services to potential renters.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Assistant Manager
Toledo Finance
Beaumont, Texas
11.2021 - 02.2022
- Managed customer accounts and resolved billing inquiries effectively.
- Communicated payment plans to clients and negotiated terms for settlements.
- Created repayment plans based on account holders' financial status and repayment abilities.
- Processed payments through various methods such as credit cards, online banking and cash transactions.
- Identified past due accounts and contacted account holders to arrange payment.
Education
Certification - Medical Assistant
Everest Institute
Houston, TX10-2009
High School Diploma -
Channelview High School
Channelview, TX06-2008
Associates - Paralegal Studies
Bryant & Stratton College
NYSkills
- Lease management
- Tenant screening
- Record keeping
- Administrative support
- Rent collection
- Customer relationship management
Timeline
Assistant Property Manager
ITEX
08.2023 - 03.2024
Assistant Property Manager
Baytown Apartment Group
02.2023 - 05.2023
Assistant Property Manager
RPM Living
08.2022 - 02.2023
Assistant Manager
Toledo Finance
11.2021 - 02.2022
Leasing Agent
Infinity Staffing Service
10.2020 - 05.2022
Certification - Medical Assistant
Everest Institute
High School Diploma -
Channelview High School
Associates - Paralegal Studies
Bryant & Stratton College