Shemiya Hernandez
Columbia,SC
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
01.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Cashier
Tropical Smoothie Cafe
11.2020 - 01.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
Education
Associate in Arts - Business
Midlands Technical College
316 S Beltline Blvd, Columbia, SC 292052026
High School Diploma -
AC Flora High School
1 Falcon Dr, Columbia, SC 2920405.2023
Skills
- Payment Collection
- Product restocking
- POS Systems
- Drawer balancing
- Customer Service
- Cash Handling
- Customer Assistance
- Conflict Resolution
- Cleaning and sanitizing
- Work Ethic and Integrity
- Professionalism and Courtesy
- Cooperative Attitude
Additional Information
References Includes:
Jermaine Felder (Zaxby's General Manager) -phone number (803) 928-1823
Marla Rye (Tokyo Grill manager) -phone number (803) 665-2636 -email [ryemarla35@icloud.com]
Tony Harris (Elementary school teacher) -phone number (318) 280-9644 -email [harrist.bcfi@gmail.com]
Timeline
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
01.2022 - Current
Cashier
Tropical Smoothie Cafe
11.2020 - 01.2022
Associate in Arts - Business
Midlands Technical College
High School Diploma -
AC Flora High School
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