Summary
Overview
Work History
Education
Skills
Achievement
Certification
Timeline
Generic
Shemseden Seid

Shemseden Seid

Columbus,OH

Summary

acquiring and retaining customers to optimise long-term value through individualised marketing, discretionary decision-making, and customised service offerings by customer and market segment—all delivered through the various sales channels that the bank uses. Analysing, identifying, and stating the loanee's borrowing and returning capabilities. Highly experienced at financial management in accounting processes, system oversight, and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting, and all other aspects of successful financial operations. Talented team builder and supervisor with expertise to develop and maintain consistent, accurate, and legal accounting structures.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Service Provider

OnTrac
03.2025 - Current

responsible for delivering packages to residential and/or commercial properties within your assigned territory

Properly manage the packages.

Truck Driver

SafaricoLLC
12.2024 - 03.2025

Responsible for safely maneuvering trailers into the designated locations.

Pre and post trip inspections.

Safely couple and uncouple trailers.

Slide tandem wheel.

Regional Truck Driver

Schneider National Carriers
09.2024 - 12.2024

transports goods and materials using 53’ trucks, sometimes over long distances, and their responsibilities include planning routes, supervising loading/unloading, and ensuring the truck's safe and proper maintenance.

Valet Attendant

LAZ Parking
05.2024 - 09.2024
  • Help direct traffic to keep the flow of cars clean and organized.
  • Provide each customer with a valet ticket and provide a retrieval process.
  • Park and retrieve cars.

Valet

Towne Park
01.2024 - 09.2024
  • Driver
  • Performed daily vehicle inspections prior to driving or providing service for customers.
  • Park and retrieve customer’s vehicle.

Relationship Manager

Dashen Bank S.Co
01.2023 - 10.2023
  • acquiring and retaining customers to optimise long-term value through individualised marketing, discretionary decision-making, and customised service offerings by customer and market segment—all delivered through the various sales channels that the bank uses.• Analyzing, identifying, and stating the loanees borrowing and returning capabilities; estimating collateral with the team; and approving loans with the committee; and at the end, following this process before and after the disbursement.

District Relationship Officer IFB

Dashen Bank S.Co
11.2021 - 01.2023
  • Collecting, sorting, and ensuring the genuineness of the loanees documents.•Disbursing, collecting, and making amendments to the system while the order is given by the branch relationship manager.•Preparing budgets that can be approved by the top management. preparing daily branch performance reports against the budget and assisting more than 70 branches’ relationship officers regarding the loan cases. Prepare and present loan status and branch performance reports monthly to the top management.

Customer Service Officer (maker/checker)

Dashen Bank S.Co
05.2019 - 10.2021
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • checking every system transaction and ticket at the back; supervising the officer and the customer's interaction.

Customer Service Officer Maker/cheker ( Interest F

Dashen Bank S.Co
01.2018 - 04.2019
  • Providing interest-free banking service actively and precisely to the customers with high hospitality.
  • check every system transaction and ticket at the back, supervising the officer and the customer's interaction.

Associate Customer Service Officer -Maker

Dashen Bank S.Co
04.2017 - 11.2017
  • Paying and receiving deposits actively and precisely invites the customers to use the organisation's different products, open accounts, and make different entries.

Customer Service Agent

Dashen Bank S.Co
11.2016 - 03.2017
  • Paying and receiving deposits. invite the customers to use the organisation's different products and make different entries.
  • Attended training sessions regularly to stay current on new products or services.
  • Set up and activated customer accounts.

Education

Some College (No Degree) - Customer Service And Ethical Behavior

Unity University
Addis Abeba, Ethiopia

Bachelor of Arts - Management

Debre Markos University
Debre Markos, Ethiopia
06-2016

Skills

  • Staff management skills
  • The ability to connect with the strangers
  • Strategic thinking
  • Computer skill
  • Team work
  • Flexibility
  • Research skill
  • Deep knowledge of accounting transactions
  • Time Management
  • Punctual and Reliable
  • Multitasking and Organization
  • Customer Service
  • Problem-Solving Capabilities
  • Stress Tolerance

Achievement

  • Scored the highest mark on the interest-free banking products assessment.

Certification

Safety training, hazardous materials training and test and 160 hours of truck driving courses and achieve commercial driving license.

Timeline

Service Provider

OnTrac
03.2025 - Current

Truck Driver

SafaricoLLC
12.2024 - 03.2025

Regional Truck Driver

Schneider National Carriers
09.2024 - 12.2024

Valet Attendant

LAZ Parking
05.2024 - 09.2024

Valet

Towne Park
01.2024 - 09.2024

Relationship Manager

Dashen Bank S.Co
01.2023 - 10.2023

District Relationship Officer IFB

Dashen Bank S.Co
11.2021 - 01.2023

Customer Service Officer (maker/checker)

Dashen Bank S.Co
05.2019 - 10.2021

Customer Service Officer Maker/cheker ( Interest F

Dashen Bank S.Co
01.2018 - 04.2019

Associate Customer Service Officer -Maker

Dashen Bank S.Co
04.2017 - 11.2017

Customer Service Agent

Dashen Bank S.Co
11.2016 - 03.2017

Some College (No Degree) - Customer Service And Ethical Behavior

Unity University

Bachelor of Arts - Management

Debre Markos University
Shemseden Seid