Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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SHENAI ALONGE

Baltimore,MD

Summary

Results-oriented education professional with 15 years of experience in higher education. Managed a caseload of over 300 undergraduate students, delivering tailored academic and career guidance. Facilitated virtual and in-person courses while supporting diverse learners in an inclusive environment. Built strong relationships and coordinated comprehensive student support to enhance academic journeys.

Overview

15
15
years of professional experience

Work History

Educator

Harford County Public Schools
08.2026 - 12.2026
  • Customized learning plans and tracked progress for diverse learners by leveraging formative assessment data to adapt strategies and meet academic needs.
  • Coached students in goal-setting and tracking progress towards personal and academic objectives, fostering self-directed learning.
  • Coordinated with others teachers and parents on targeted learning strategy implementation to increase student participation and academic performance.
  • Coordinated with teachers and parents to implement targeted learning strategies, enhancing student participation and academic performance.
  • Built partnerships with parents through regular communication and support networks, contributing to student success.

Educator

Lubbock Independent School District
07.2024 - 05.2026
  • Provided constructive feedback on assignments, enabling student ownership of learning and academic growth.
  • Coached students on goal-setting and progress toward personal and academic objectives.
  • Customized learning plans and tracked progress for diverse learners by leveraging formative assessment data to adapt strategies and meet academic needs.
  • Coordinated with others teachers and parents on targeted learning strategy implementation to increase student participation and academic performance.
  • Built productive partnerships with parents by maintaining regular communication and fostering a supportive network for student success.

Academic Advisor

University of Arizona Global Campus
06.2023 - 07.2024
  • Provided individualized academic and career advising while managing caseload of 300+ undergraduate students, including active-duty military veterans and military-affiliated learners.
  • Coordinated advising on degree requirements, academic policies, and course sequencing to facilitate progress toward graduation.
  • Assessed academic records and enrollment status to pinpoint risks, implemented interventions, and ensured ongoing compliance.
  • Managed proactive outreach to at-risk students, supporting persistence through academic planning and follow-up assistance.
  • Maintained accurate records and consistent case management by documenting advising interactions in student systems.
  • Reviewed transfer credits and prior learning against program requirements to develop clear individualized education plans.
  • Collaborated with faculty, registrars, and support teams to address barriers affecting student success and retention.
  • Handled caseload responsibilities by evaluating urgency and importance for task prioritization, sustaining high-quality service delivery.
  • Offered structured support and guidance to students encountering academic and personal difficulties.
  • Developed and sustained mentorship-focused connections with students to support personal growth.
  • Communicated availability of campus resources such as tutoring services and counseling centers, enabling student progress
  • Drove student success by creating and executing comprehensive academic plans.
  • Conducted academic advisement services for students on a reoccurring basis to maintain educational progression.
  • Supported students in determining career goals while aligning career goals with appropriate academic programs.
  • Coordinated weekly virtual orientation sessions for 50+ new students and provided coaching on Canvas alongside key technology needed for navigating online college environment.
  • Strengthened student access to academic and career guidance and support resources through relationship-centered communication and problem-solving.

Assistant Professor and Academic Advisor

Lubbock Christian University
08.2011 - 05.2023
  • Coordinated individualized advising, mentoring, writing-center consulting, tutoring, and career planning, contributing to improved academic and career outcomes for hundreds of students.
  • Delivered instruction for 4–5 undergraduate courses each semester, supporting approximately 80–100 students annually through instruction, mentoring, academic guidance, and personalized feedback.
  • Developed supportive connections with diverse undergraduate students, supporting academic skills advancement and outlining goals for continued education and career pathways.
  • Coached 10+ students weekly through the university writing center, delivering targeted workshops and personalized feedback that contributed to a 20% increase in assignment scores.
  • Coordinated with 7 faculty colleagues to rework course structure and content, achieving a 30% increase in student writing assessment scores.
  • Provided faculty sponsorship for Minority Student Alliance and Black Student Association, supporting programs and events that increased student participation by 30%.
  • Guided students through degree requirements, course sequencing, and academic planning.
  • Tracked academic performance and coached students through probation and reinstatement processes.
  • Coordinated referrals to financial aid, tutoring, and student support resources.
  • Streamlined resolution of complex scheduling and transfer-credit issues through timely, student-focused guidance.
  • Increased student persistence via proactive outreach to at-risk learners and removal of access barriers.
  • Built meaningful connections with students while providing mentorship and fostering personal growth.
  • Assisted students with initial adjustment to university academic life while interpreting institutional policies and requirements.
  • Supported students in clarifying career objectives and aligning objectives with appropriate academic programs.
  • Offered continuous support for students facing academic difficulties contributing to better performance.

Education

Master of Arts - Comparative Literature

Texas Tech University
Lubbock, TX
12-2011

Bachelor of Arts - Cultural Studies

Lubbock Christian University
Lubbock, TX
05-2005

Skills

  • Student records management
  • Academic goals and advisement
  • Student engagement
  • Clear communication
  • Relationship building
  • Student record management
  • Academic planning
  • Academic planning support
  • Goal setting
  • Flexibility and adaptability
  • Problem-solving
  • Student relations

Personal Information

Title: Student Success and Education Professional | Holistic Student Advising, Academic & Career Planning

Timeline

Educator

Harford County Public Schools
08.2026 - 12.2026

Educator

Lubbock Independent School District
07.2024 - 05.2026

Academic Advisor

University of Arizona Global Campus
06.2023 - 07.2024

Assistant Professor and Academic Advisor

Lubbock Christian University
08.2011 - 05.2023

Bachelor of Arts - Cultural Studies

Lubbock Christian University

Master of Arts - Comparative Literature

Texas Tech University
SHENAI ALONGE