Adamatene' Robinson
Charlotte,NC
Summary
Driven Online seller, with over 7 years of Ecommerce experience with helping customers acquire new products over. 10+ years with corporate dedication and team understanding. Motivated to exceed objectives and achieve unprecedented productivity. Knowledgeable of maximizing company revenues by capturing opportunities to secure new clientele and expand products and services. Maintains amiable communication with customers and rapidly addresses concerns to maximize satisfaction. Knowledgeable at pricing and displaying products for maximum sales conversions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Online Retailer
Keia Distributors
Charlotte, NC
10.2012 - Current
- Co-launch and manage successful online retail shop
- Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.
- Market business through multiple channels including internet forums, social media, and personal networks
- Facilitate customer needs in regards to questions, complaints, and product returns
- Continuous research of product and manufacturers information, customer relations etiquette, and online retail community best practices.
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
Director of Childcare Development
The Robinson Household
Charlotte, NC
08.2011 - Current
- Care for 3 children, current ages are 10-year-old twin girls and 16-year-old boy
- Coordinate educational curriculum of children in addition to curriculums provided by the public school system (books, educational downloads, flashcards, MS Word and Presentation and crafts)
- Oversee emotional development and well-being (cuddle, praise, teach appropriate age skills and nurture)
- Assist with homework assignments
- Oversee operations of all systems and procedures (laundry, shopping, meal planning/preparation, cleaning, transportation)
- Budget for and allocated appropriate expenditures (groceries, insurance, and bills), Delegate operational tasks to promote equal division of labor (chore charts, daily cleaning routines).
Business & Management Support Assistant
Thomas Health Care Institute
02.2005 - 08.2009
- Primary customer liaison throughout the business and administrative process
- Supported Management’s agenda, scheduling, travel arrangement calendars, itineraries, and agendas
- Managed details of multi-party conference calls, in-house and off-site client meetings
- Processed and Assisted in the management with expense reports and invoices reflecting proper adherences to center budget codes
- Prepared and maintained weekly attendance, annual vacation records for departmental employees
- Administered Accounts Payable/Receivable & Year End reconciliation monthly Payroll, prepared catalogs and welcome packages
- Assessed assignments to determine the prioritization of workflow, and created presentations
Education
Information Technology
Central Piedmont Community College
Charlotte, NC Skills
- Amazon FBA , EBay, Craigslist, Offerup, Poshmark
- Pricing adjustment
- Shipment coordination
- InventoryLab
- Margin selling
- Drop shipping
Certification
Computer Information Systems Mecklenburg County Child Care Resources Inc. - BSAC Certification, SIDS Certification American Heart Association – CPR Infant/Adult Certification
References
REFERENCE AVAILABLE UPON REQUEST
Timeline
Online Retailer
Keia Distributors
10.2012 - Current
Director of Childcare Development
The Robinson Household
08.2011 - Current
Business & Management Support Assistant
Thomas Health Care Institute
02.2005 - 08.2009
Information Technology
Central Piedmont Community College