Shenelle Wilson
Lansdowne,PA
Summary
Detail-oriented Security Event Staff Member experienced in access control, security screening, and crowd management. Proven ability to maintain secure environments and manage surveillance equipment while effectively communicating with law enforcement. Skilled in de-escalating conflicts and implementing proactive security measures, contributing to reduced incidents of theft and enhanced safety for employees and visitors. Committed to supporting organizational goals in flexible part-time roles. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Security Event Staff Member
Philadelphia Union
Chester, Pennsylvania
2025.09 - Current
- Monitored stadium entry points and checked guest credentials during Philadelphia Union matchdays.
- Inspected bags and assisted with security screening at event access points.
- Directed fans to seating areas, gates, and emergency exits.
- Updated supervisors and team members on event operations to ensure smooth workflow during Union events.
- Patrolled concourses, parking areas, and restricted zones throughout live events.
- Resolved issues quickly and shared clear updates while working with minimal supervision.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Supported disabled patrons with safe navigation throughout venue.
- Supported attendee compliance with safety protocols and security regulations.
- Assisted with crowd control and emergency response during events.
- Managed access points throughout the event space to ensure only authorized personnel entered secure areas.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Detected emergency situations through keen listening and observation to respond effectively to alarms.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Education
High School Diploma -
Penn Wood High School
100 Green Ave Lansdowne 2025-06
Skills
- Access control
- Security screening
- Emergency response
- Crowd management
- Incident reporting
- Event coordination
- Detail orientation
- Multitasking
- Physical stamina
- Problem-solving abilities
- Organizational skills
- Team collaboration
- Communication skills
- Calm judgment
Timeline
Security Event Staff Member
Philadelphia Union
2025.09 - Current
High School Diploma -
Penn Wood High School