Shenik Smith
Port Saint Lucie,United States
Summary
Patient and compassionate CNA dedicated to providing top-quality patient care. Certified Nursing Assistant offering years of experience since 2015 in healthcare environments. Great with patient care and assisting patients with everyday needs. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Excellent people skills and dedicated work ethic. I am a hard-working CNA who is looking for an excellent opportunity to expand my experiences both clinically and personally.
Overview
11
11
years of professional experience
Work History
Certified Nursing Assistant
Ardie R Copas Nursing Home (FDVA)
Port Saint Lucie, FL
08.2023 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Distributed drinking water and nourishment to residents.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
CNA
Viera Del Mar Health and Rehab
Viera, FL
01.2023 - 07.2023
- Answered signal lights, bells or intercom systems to determine resident needs.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Transported residents within the facility as needed.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Pharmacy Technician
Walgreen's Pharmacy
Orlando, FL
04.2022 - 12.2022
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Prepared prescription transfers to other pharmacies.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
CNA (Certified Nurse Assistant)
Always Best Care
Hobesound, Florida
11.2015 - 04.2020
- Assisting patients with daily living, including bathing, dressing, eating, toileting, hygiene and mobility.
- Monitor health, safety and well being of patients
- Recognized and reported abnormalities or changes in patients' health status to nursing staff.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces bed changing
- Planned, prepared and served meals and snacks according to prescribed diets.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Humana Pharmacy Customer Service Agent
Teleperformance
Port Saint Lucie, FL
05.2014 - 06.2016
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Assisted customers in making payments on accounts.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Confirmed delivery of orders and troubleshot missed delivery dates.
- Made outbound calls to obtain account information.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Requested scripts from doctors and verified insurance and coding.
- Educated customers about products, pricing and policies to address and resolve issues.
- Ensure accurate and complete documentation is entered into appropriate system for all contacts to maintain the quality of the home delivery to Humana Members.
- Navigate multiple on-line systems (Citrix and Argus)
Education
Phlebotomy Technician Course - Phlebotomy
EMC Medical Training
Port Saint Lucie, FL12-2023
Self-Assist Medication Certification (Med-Tech) -
Brevard Nursing Academy
Palm Bay, FL06.2021
Certified Nurse Assistant -
Paramount Nursing School
Fort Pierce04.2015
High School Diploma -
North Miami Beach High School
North Miami Beach, FL06.2002
Skills
- Collecting vital signs
- Mobility Assistance
- Assisting with Self Assisting medication
- Feeding Assistance
- General housekeeping ability
- Preparing meals
- Grooming and bathing assistance
- Understands mobility assistance needs
- Patient Care and Safety
- Privacy/HIPAA Regulations
- Detail Oriented
- Adaptive team player
Timeline
Certified Nursing Assistant
Ardie R Copas Nursing Home (FDVA)
08.2023 - Current
CNA
Viera Del Mar Health and Rehab
01.2023 - 07.2023
Pharmacy Technician
Walgreen's Pharmacy
04.2022 - 12.2022
CNA (Certified Nurse Assistant)
Always Best Care
11.2015 - 04.2020
Humana Pharmacy Customer Service Agent
Teleperformance
05.2014 - 06.2016
Self-Assist Medication Certification (Med-Tech) -
Brevard Nursing Academy
Certified Nurse Assistant -
Paramount Nursing School
High School Diploma -
North Miami Beach High School
Phlebotomy Technician Course - Phlebotomy
EMC Medical Training
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