Summary
Overview
Work History
Education
Skills
Six Sigma PMP
Timeline
Generic

Shenika Brown

Spring,TX

Summary

Recruiter who communicates and collaborates effectively Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.

Overview

6
6
years of professional experience

Work History

Recruiter

Accenture
Houston, TX
11.2021 - Current
  • Developed hiring and sourcing approaches in consultation with client and Accenture subject matter experts
  • Operated and maintained applicant tracking and candidate management systems.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
  • Oversaw full cycle recruiting for Greater than 30 vacancies each quarter.

Human Resource Admin

United Memorial Medical Center
Houston, TX
04.2021 - 11.2021
  • Gathered and verified all required credentials, licensure, and certification essential to fulfilling role
  • Provided security clearance for hospital admittances for employment
  • Provided benefits and eligibility information via Insurance brokers pertinent to new hire processing.
  • Prepared new hire letters, employee contracts and corporate policies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Answered employee inquiries regarding health benefits and 401k options.

Senior Medicare Customer Service Representative

Aetna Healthcare
Houston, TX
07.2018 - 04.2021
  • Addressed Greater than 20 claim inquiries per day, educated providers /member on rejected claims for adequate processing based upon Medicare processing guidelines
  • Reprocessed rejected claims updated and communicated necessary modifiers for rework
  • Addressed enrollment discrepancies that could adversely impact Medicare Enrollment
  • Assisted Medicare members with Technical Support regarding online portal, and login issues.
  • Answered average of 75 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.

Recruiter

Texas Medical Management Services
Houston, TX
07.2017 - 04.2018
  • Coordinated with hiring managers to determine departmental needs
  • Sourced passive and active candidates to determine qualifications, always maintaining pipeline of candidates
  • Completed pre-employment background checks and assisted with onboarding.
  • Operated and maintained applicant tracking and candidate management systems.
  • Facilitated new employee orientations to foster positive team attitude.
  • Oversaw full cycle recruiting for More than 20 vacancies each quarter.
  • Conducted 10 recruiting events per quarter to grow passive talent pipeline to prepare for future hiring needs..

Human Resources Recruiter

Office Pride
Houston, TX
06.2016 - 07.2017
  • Conducted employee onboarding and orientations
  • Oversaw HR needs for 50-employee operation across 40 locations.
  • Served as company representative at campus recruitment events and job fairs
  • Conducted confidential interviews, work references, and background checks
  • Organized detailed employee performance reviews and maintained employee files

Education

Bachelor of Arts - Merchandising Management

International Academy of Design And Technology
Chicago, IL
12.2005

Skills

  • ADP Workforce Nows
  • ICIMS Applicant Tracking Software
  • IBM Power Systems Software
  • Human Resources Management Systems
  • SHRM Standards
  • UltiPro Recruiting Expertise

Six Sigma PMP

Certified Black Belt In Project Management 2020

Timeline

Recruiter

Accenture
11.2021 - Current

Human Resource Admin

United Memorial Medical Center
04.2021 - 11.2021

Senior Medicare Customer Service Representative

Aetna Healthcare
07.2018 - 04.2021

Recruiter

Texas Medical Management Services
07.2017 - 04.2018

Human Resources Recruiter

Office Pride
06.2016 - 07.2017

Bachelor of Arts - Merchandising Management

International Academy of Design And Technology

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Shenika Brown