Shenita Green
Monroe,LA
Summary
Qualified Desired Position with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager
C&B Tax Service LLC
01.2010 - Current
- Assisted in daily office operations and maintained organized filing systems.
- Supported scheduling and coordination of meetings, ensuring efficient use of time.
- Managed office supplies inventory, facilitating timely replenishment and cost control.
- Handled incoming communications, directing inquiries to appropriate team members.
Kitchen Manager
Applebee's Neighborhood Grill & Bar
06.2024 - 11.2024
- Oversaw kitchen operations, ensuring compliance with food safety regulations and quality standards.
- Developed and implemented efficient inventory management systems to minimize waste and reduce costs.
- Trained and mentored kitchen staff, fostering a collaborative environment for skill development.
- Streamlined food preparation processes, enhancing service speed without sacrificing quality.
Shift Supervisor
Starbucks
04.2022 - 06.2024
- Supervised daily operations to ensure efficiency and adherence to safety protocols.
- Trained new staff on operational procedures and company standards.
- Coordinated workflow among team members to optimize productivity.
- Implemented process improvements that enhanced service delivery and reduced downtime.
General Manager
Domino's Pizza
05.2016 - 01.2022
- Directed operational strategies to enhance efficiency and productivity across multiple departments.
- Oversaw budget management, ensuring adherence to financial targets and resource allocation.
- Led cross-functional teams in implementing process improvements that streamlined workflows.
- Developed and executed training programs to mentor staff on best practices and operational standards.
Assistant Manager
Sonic
04.2014 - 04.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assistant Manager
Taco Bell
09.2011 - 11.2013
- Led team initiatives to enhance operational efficiency and streamline workflows.
- Developed and implemented training programs for new staff, improving onboarding processes.
- Analyzed performance metrics to identify areas for process improvement and increased productivity.
- Coordinated cross-departmental projects, ensuring alignment with organizational goals and objectives.
Education
High School Diploma -
AB Miller High School
Fontana, CA06.2021
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Document management
- Inventory control
- Employee supervision
- Operations management
Certification
- CM - Certified Manager Certification
Timeline
Kitchen Manager
Applebee's Neighborhood Grill & Bar
06.2024 - 11.2024
Shift Supervisor
Starbucks
04.2022 - 06.2024
General Manager
Domino's Pizza
05.2016 - 01.2022
Assistant Manager
Sonic
04.2014 - 04.2016
Assistant Manager
Taco Bell
09.2011 - 11.2013
Office Manager
C&B Tax Service LLC
01.2010 - Current
High School Diploma -
AB Miller High School
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