Summary
Work History
Overview
Education
Skills
Timeline
Generic

SHENITA MCMILLAN

Clermont,US

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Work History

Client Service Representative

Vista Clinical
10.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Receptionist

VH&SM LLC
03.2020 - 10.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.

Medical Receptionist

MedStar Georgetown University Hospital
04.2000 - 12.2002
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information cu
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Medical Receptionist

Arlington Hospital
07.1999 - 04.2000
  • Maintained current and accurate medical records for patients.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Overview

25
25
years of professional experience

Education

Associate of Arts - Baking And Pastry Arts

Auguste Escoffier School of Culinary Arts
Boulder, CO
06.2022

Associate of Science - Massage Therapy

High-Tech Institute - Atlanta
Marietta, GA
06.2005

Skills

  • Organization and Efficiency
  • Answer Telephone Calls
  • Data Inputting
  • Making Appointments
  • Appointment Confirmation
  • Staff Management
  • Patient Reception
  • Records Preparation
  • Schedule Management
  • Greet Visitors
  • Database Administration
  • Call Screening

Timeline

Client Service Representative

Vista Clinical
10.2023 - Current

Receptionist

VH&SM LLC
03.2020 - 10.2023

Medical Receptionist

MedStar Georgetown University Hospital
04.2000 - 12.2002

Medical Receptionist

Arlington Hospital
07.1999 - 04.2000

Associate of Arts - Baking And Pastry Arts

Auguste Escoffier School of Culinary Arts

Associate of Science - Massage Therapy

High-Tech Institute - Atlanta
SHENITA MCMILLAN