Shennitta Haile
Hope Mills,USA
Summary
Active Top Secret Security Clearance
Seasoned Executive Assistant with 12+ years of experience in providing administrative support to senior-level executives. Strengths include communication skills, multitasking abilities, and problem-solving expertise. Adept at maintaining confidentiality & discretion, implementing standardized procedures, and ensuring regulatory compliance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Chief Executive Officer
Joint Special Operations Command
Fort Bragg, NC
06.2024 - Current
- Coordinated and scheduled 3 Human Factors Council meetings and 2 group sessions across 40 unit commands, resulting in actionable strategies for managing service member high-risk cases.
- Managed executive calendars, reducing scheduling conflicts by 20%, and improving coordination across 40 units and 15 directorates.
- Coordinated and processed 50 travel requests and vouchers with 100% accuracy totaling $150,000.
- Served as the primary timekeeper, managing 50 civilian employee timecards in the Automated Time Attendance Production System with 97% accuracy.
Administrative Officer
Army Tank and Armament Command
Fort Bragg, NC
05.2022 - 06.2024
- As defense travel system subject matter expert, managed 500+ travel requests and trained 40+ personnel on joint travel regulations.
- Reduced response time to internal/external requests by 20%, achieving 98% customer satisfaction.
- Delivered daily informal training to 70 personnel, improving purchase requisition request submission accuracy by 15% resulting in faster budget office approvals.
- As government purchase card holder, supervised a $10K credit limit used to purchase office supplies and personal protective equipment.
- Oversaw time and attendance records and ensured 100% payroll compliance for 150 personnel.
Administrative Support Assistant
Naval Network Warfare Command
Suffolk, VA
10.2021 - 05.2022
- Drafted and published a weekly plan of the week for 34 weeks, keeping the installation informed of pertinent information and upcoming events.
- Engaged in identifying/resolving all issues related to personnel administration and drafting 300 U.S. Navy evaluation reports and correspondence.
- Continually sought methods for improving daily operations by communications with clients, recordkeeping, and data entry for increased efficiency by 95%.
Executive Administrator
Gryphon Technologies
Norfolk, VA
07.2020 - 05.2021
- Facilitated mission success in the role of Executive Assistant at Norfolk Naval Shipyard's 180-member Engineering and Planning Department Structural Division.
- As Defense travel specialist, owned accountability for liquidating $100K+ worth of authorizations and vouchers in an accurate and timely manner.
- Managed $50K inventory of essential supplies and equipment, reconciled on a monthly basis.
Executive Administrator
Naval Medical Center Portsmouth - U.S. Navy
Portsmouth, VA
05.2019 - 07.2020
- Delivered superior customer service and administrative expertise while operating in a fast-paced, high-volume, medical institution servicing 7K+ annual patients.
- Significantly improved quality and flow by spearheading efforts to revamp the correspondence tracking program and author new standard operating procedures based on best practices.
- Acted as a key driver in updating U.S. government credit card registration for 1K+ cardholders while serving as the defense travel specialist.
Executive Administrator
USS Ross DDG-17, U.S. Navy
Rota (Cadiz), Spain
01.2018 - 05.2019
- Executed diverse administrative tasks to ensure mission success in a globally deployed role in Rota, Spain.
- Improved turnaround time by 80% for departmental awards by designing a new and efficient voting process.
- Dramatically enhanced the flow and quality of executive-level correspondence by leading the restructure of office operations and implementation of new standard operating procedures.
- Exhibited exceptional strategic planning and logistical coordination skills in organizing 10 special events and 25 award ceremonies.
Administrative Manager
U.S. Navy Support Facility Diego Garcia
British Indian Territory
12.2016 - 01.2018
- Directed professional development for nine administrative assistants supporting a 2.3K+ workforce.
- Directed implementation of a system facilitating issuance of government identification cards required for work duty compliance among foreign nationals.
- As security manager, completed 350 security verifications using the joint Personnel adjudication System, ensuring all personnel clearances were vetted at 100% accuracy.
Senior Assistant for the Secretary of Defense
The Pentagon, U.S. Navy
Washington, DC
10.2013 - 12.2016
- Processed top-priority confidential training briefs for distribution to the National Security Council and the white house situation room.
- Prepared read aheads to the executive secretary showcasing critical information extracted from official correspondence from secretary of defense and deputy secretary of defense.
- Obtained hands-on experience tracking and processing congressional actions and handling highly confidential official correspondence.
- Enabled mission achievement by serving in a flexible position to backfill two understaffed confidential assistant positions for the executive secretary to the secretary of defense.
- Led efforts to deliver Secretary Hagel's legacy papers ahead of schedule.
Education
Administrative Management - The Administrative Officer Course
Human Resources Institute
Largo, MD01-2023
Business - Negotiation Strategies & Persuasion Course
Columbia Business School, Columbia University
Miami, FL01-2023
Associate of Arts - General Studies
American Military University
Charles Town, WV01-2022
Finance - Joint Travel Regulations Course (DOD)
Graduate School USA
Washington, DC01-2022
Skills
- Calendar Management
- Travel Coordination
- Time Management
- Confidential Correspondence
- Interpersonal Communication
- Budgeting & Finance
- Google Workspace, Microsoft 365, Zoom
Certification
- Professional Administrative Certification of Excellence (PACE) - 2024
Timeline
Executive Assistant to the Chief Executive Officer
Joint Special Operations Command
06.2024 - Current
Administrative Officer
Army Tank and Armament Command
05.2022 - 06.2024
Administrative Support Assistant
Naval Network Warfare Command
10.2021 - 05.2022
Executive Administrator
Gryphon Technologies
07.2020 - 05.2021
Executive Administrator
Naval Medical Center Portsmouth - U.S. Navy
05.2019 - 07.2020
Executive Administrator
USS Ross DDG-17, U.S. Navy
01.2018 - 05.2019
Administrative Manager
U.S. Navy Support Facility Diego Garcia
12.2016 - 01.2018
Senior Assistant for the Secretary of Defense
The Pentagon, U.S. Navy
10.2013 - 12.2016
Administrative Management - The Administrative Officer Course
Human Resources Institute
Business - Negotiation Strategies & Persuasion Course
Columbia Business School, Columbia University
Associate of Arts - General Studies
American Military University
Finance - Joint Travel Regulations Course (DOD)
Graduate School USA
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