Shentake Miller
Petersburg,VA
Summary
Compassionate Patient Care Technician with experience at Right At Home Health Care LLC, skilled in vital signs monitoring and patient support. Recognized for enhancing client well-being through tailored care plans and strong interpersonal relationships, ensuring optimal nutrition and emotional support while maintaining high standards of infection control.
Overview
16
16
years of professional experience
Work History
Patient Care Technician
Right At Home Health Care LLC.
Chester, VA
07.2020 - 01.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and assisted residents through individual service plans.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
Phlebotomist
Octapharma Plasma Center
Richmond, VA
10.2014 - 05.2020
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Direct Support Professional
Southside Virginia Training Center
Petersburg, VA
08.2008 - 10.2014
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Education
GED -
Petersburg High School
PetersburgSkills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Blood glucose monitoring
- Qualified in patient transport
- Medical laboratory procedures
- Mobility assistance aptitude
- Venipuncture
- Order of draw
- Blood collection techniques
- HIPAA
- Venipuncture expertise
- Patient support
- Health education
- Medical office administration
- Client documentation
- Decision-making support
- Health and safety requirements
- Housekeeping tasks
- Behavioral management
- Medication administration
- First aid and safety
- Care plan assessment
- Indirect patient care
- Nutrition
Timeline
Patient Care Technician
Right At Home Health Care LLC.
07.2020 - 01.2025
Phlebotomist
Octapharma Plasma Center
10.2014 - 05.2020
Direct Support Professional
Southside Virginia Training Center
08.2008 - 10.2014
GED -
Petersburg High School