Shentarel Edmondson
La Vergne,TN
Summary
I am an experienced, versatile, and results-oriented professional Director of Foster Care Services with proven expertise in performance evaluations, client services, and training development. A collaborative individual. I successfully lead others by sharing knowledge, using effective communication strategies, and fostering a team-oriented culture. 28 years of experience as a Director of Foster Care Services. My strengths include performance evaluations, client services, training development, and excellent communication skills. I excel in development training and conflict resolution, possessing fine-tuned communication skills that support my natural teamwork mentality. I am seeking a position whereby I can utilize my relevant experience, natural skills, talents, and abilities to push to the next level and work towards achieving company goals.
Overview
2
2
years of professional experience
Work History
Director of Foster Care Services
Monroe Harding Childrens Home
Nashville, TN
04.2023 - Current
- Developed and implemented strategic plans to increase department productivity and quality of services
- Established and managed a team of 10 personnel to ensure successful operations of daily business activities
- Oversaw the development of new policies and procedures to enhance operational efficiency
- Monitored departmental budgets and took corrective actions when necessary
- Developed and maintained positive relationships with internal and external stakeholders
- Led the design and implementation of innovative projects to improve service delivery
- Identified areas of improvement and created solutions to optimize operations
- Analyzed customer feedback to identify opportunities for improvement
- Mentored staff to achieve their career goals and maximize their potential
- Developed and maintained a positive and collaborative work culture
- Ensured compliance with company policies and procedures
Education
Ed.D. - Counseling Education And Supervision
Argosy University
Nashville, TN05-2016
M.Ed. - Guidance And Counseling
University of West Georgia
Carrollton, GA08-1996
Bachelor of Arts - Psychology
University of West Georgia
Carrollton, GA05-1994
Skills
- Performance Evaluations
- Training Development
- Inventory Management
- Quality Control
- Workflow Evaluation Customer Service
- Client Services
- Continuous Improvement
- Production Management
- Workplace Safety
Affiliations
- Trauma Treatment Focused Association
- TN Council on Children & Youth
- Educational Surrogate Parent
- TN Professional Counseling Association
Timeline
Director of Foster Care Services
Monroe Harding Childrens Home
04.2023 - Current
Ed.D. - Counseling Education And Supervision
Argosy University
M.Ed. - Guidance And Counseling
University of West Georgia
Bachelor of Arts - Psychology
University of West Georgia
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