Summary
Overview
Work History
Education
Skills
Timeline
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Sheralyn Harris

Las Vegas,Nevada

Summary

Articulate, enthusiastic, and results-oriented with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.

Overview

4
4
years of professional experience

Work History

Athlete

Nike
03.2024 - Current
  • Developed strong mental resilience through rigorous training sessions, enabling peak performance during competitions.
  • Adapted quickly to changes in competition schedules or environments, demonstrating mental agility and composure under pressure.
  • Balanced academic commitments with athletic pursuits and maintained a high GPA.
  • Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.

Host

Dave And Buster
12.2023 - 05.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Customer Service Representative

Worldwide Flight Services
01.2022 - 05.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Set up and activated customer accounts.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.

Seasonal Cashier

Burlington
12.2021 - 01.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed refunds for worn, damaged and broken merchandise.

Cashier / Crew Member

Mcdonalds
12.2020 - 04.2021
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Restocked workstation with supplies and communicated out-of-stock items to management.
  • Verified orders and bagged items for easy transport.

Education

Associate of Arts - Psychology

University of Nevada - Las Vegas
Las Vegas, NV
06.2025

High School Diploma -

Chaparral High School
06.2021

Skills

  • Transaction Processing
  • Creative Problem Solving
  • Efficient and Detail-Oriented
  • Client Data Confidentiality
  • Understanding Client Needs
  • Verbal and Written Communication

Timeline

Athlete

Nike
03.2024 - Current

Host

Dave And Buster
12.2023 - 05.2024

Customer Service Representative

Worldwide Flight Services
01.2022 - 05.2023

Seasonal Cashier

Burlington
12.2021 - 01.2022

Cashier / Crew Member

Mcdonalds
12.2020 - 04.2021

Associate of Arts - Psychology

University of Nevada - Las Vegas

High School Diploma -

Chaparral High School

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Sheralyn Harris