Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sherdline Jean

Greenacres,FL

Summary

Friendly and organized bilingual professional with over 4 years of experience in customer service, administrative support, and youth engagement. Adept at managing front desk operations, handling multi-line phone systems, scheduling appointments, and delivering excellent client experiences. Background as a receptionist, cashier, and after-school counselor has developed strong communication, multitasking, and problem-solving skills. Known for maintaining a positive and professional demeanor while supporting efficient office operations in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

After School Counselor

Cholee Lake Elementary
09.2024 - Current
  • Maintained accurate records on student attendance, performance, and behavioral issues for review by program administrators.
  • Supervise and ensure the safety of students at all times.
  • Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.

Front Desk Receptionist

Hilton
01.2024 - 01.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Cashier

Ross Dress for Less
06.2023 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Arts - Dental Hygiene

Palm Beach State College
Lake Worth, FL
05-2026

High School Diploma -

Royal Palm Highschool
Royal Palm Beach, Fl
05-2024

Skills

  • Customer Service
  • Phone etiquette & Scheduling
  • Organization & Time Management
  • Professional Verbal & Writen Communication
  • Fast Learner
  • Bilingual

Certification

- Adobe photoshop certified

- Adobe illustrator certified

-CPR/First Aid Certification



Languages

Haitian Creole
Native or Bilingual
French
Limited Working

Timeline

After School Counselor

Cholee Lake Elementary
09.2024 - Current

Front Desk Receptionist

Hilton
01.2024 - 01.2025

Cashier

Ross Dress for Less
06.2023 - 03.2024

Associate of Arts - Dental Hygiene

Palm Beach State College

High School Diploma -

Royal Palm Highschool
Sherdline Jean