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Shere' Kirkwood Gillis
Lithonia,GA
Summary
Driven by results, adept in Program Facilitation and Excellent Communication, I significantly enhanced brand awareness at Kirk's Season through innovative marketing strategies and dynamic content creation. My background in social services and hospitality, highlighted by a tenure at Clayton Center Community Service Board, showcases a unique blend of interpersonal skills and a commitment to teamwork and collaboration.
Overview
8
8
years of professional experience
Work History
Social Service Tech
Clayton Center Community Service Board
01.2017 - Current
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
Marketing/Director of Customer Experience
Kirk's Season
06.2020 - 11.2021
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Created content and promotional materials to drive engagement and conversions.
- Built strong relationships with industry professionals and influencers.
Bartender
Savoy Bar and Grill
04.2016 - 01.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
Education
Associate of Science - Social Work
Georgia State University
Atlanta, GA05.2016
Associate of Science - Teacher Education
Georgia Perimeter College
Decatur, GA05.1998
Skills
- Activity Coordination
- Program facilitation
- Group Supervision
- Teamwork and Collaboration
- Excellent Communication
- Self Motivation
- Interpersonal Skills
Affiliations
- Zeta Amica of Covington
- Order Of Eastern Star
Software
Excel
Outlook
Timeline
Marketing/Director of Customer Experience
Kirk's Season
06.2020 - 11.2021
Social Service Tech
Clayton Center Community Service Board
01.2017 - Current
Bartender
Savoy Bar and Grill
04.2016 - 01.2021
Associate of Science - Social Work
Georgia State University
Associate of Science - Teacher Education
Georgia Perimeter College
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